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- Tasks: Support planning, building control, and street naming services with technical and administrative expertise.
- Company: Join Westmorland and Furness Council's dynamic Technical Services team.
- Benefits: Enjoy a competitive salary, pension scheme, enhanced leave, and various perks.
- Why this job: Make a real impact in public service while developing your skills in a supportive environment.
- Qualifications: Organised individuals with technical or administrative experience, ideally in planning or building control.
- Other info: Flexible interview options and commitment to diversity and inclusion.
The predicted salary is between 24600 - 25300 £ per year.
An excellent opportunity has arisen to join Westmorland and Furness Council’s Technical Services team as a Technical Services Officer, supporting the smooth and efficient operation of our Planning, Building Control, and Street Naming & Numbering services.
The Technical Services team provides essential administrative and technical support across the Council’s regulatory functions; ensuring that applications, records, and data are accurate, accessible, and processed efficiently. This vital work underpins the effective delivery of planning and building control decisions, helping to ensure transparency, compliance, and high standards of public service.
As a Technical Services Officer, you’ll play a key role in delivering high-quality technical and administrative support. Reporting to the Technical Services team leader, you’ll ensure that applications and requests are registered and processed accurately and efficiently whilst playing a key part in delivering excellent customer service.
This is a varied and rewarding role for someone who enjoys working in a detail-oriented, fast-paced environment and takes pride in delivering excellent customer service. You’ll be part of a supportive and collaborative team committed to helping shape the growth and development of Westmorland and Furness.
Who we are looking for…
We’re seeking a highly organised and proactive individual with experience in technical or administrative support, ideally within planning, building control, or a related regulatory service. You’ll bring:
- Strong technical and administrative skills, with experience handling complex data and case management tasks.
- A good understanding of planning and building control processes, or a willingness to develop this knowledge.
- Excellent communication and customer service skills, with the ability to provide clear advice and support to colleagues and applicants.
- Proficiency in using IT systems and databases to manage information accurately and efficiently.
- The ability to work independently, prioritise workloads, and maintain attention to detail while meeting deadlines.
If you have a keen eye for detail, a collaborative approach, and a passion for delivering high-quality public service, we’d love to hear from you.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
For further information about this role, such as responsibilities and essential criteria please view the below attachments:
If you have any queries about this role or would like an informal chat about this opportunity, then please contact Dawn Mason, Technical Services Manager, via email to arrange an informal conversation.
Application and Interview information
Interview date: w/c 09/03/2026. We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss this with you.
Westmorland and Furness Council are now able to offer sponsorship for Skilled Worker Visa applications for eligible roles. Please note, we cannot guarantee the eligibility of all of our roles, therefore, if you would like more information on roles that may be eligible please visit the government website.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old that meet the essential criteria for the role.
Technical Services Officer BARROW WMF2672e in London employer: The Cumbria County Council
Contact Detail:
The Cumbria County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Officer BARROW WMF2672e in London
✨Tip Number 1
Get to know the company! Research Westmorland and Furness Council, their values, and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to technical services and customer support. Think about examples from your past experiences that highlight your skills and how they align with the role of a Technical Services Officer.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics, ongoing projects, or what success looks like in this role. It shows you're engaged and helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Westmorland and Furness Council careers site. It’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Technical Services Officer BARROW WMF2672e in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Technical Services Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Attention to Detail: Since this role is all about accuracy and efficiency, be sure to demonstrate your attention to detail in your written application. Double-check for any typos or errors before hitting send – we want to see that you take pride in your work!
Highlight Relevant Experience: If you've got experience in technical or administrative support, especially in planning or building control, make it shine! Share specific examples of how you've handled complex data or provided excellent customer service in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status easily.
How to prepare for a job interview at The Cumbria County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of planning and building control processes. Familiarise yourself with the key regulations and procedures relevant to the role, as this will show your commitment and understanding during the interview.
✨Show Off Your Skills
Prepare examples that highlight your technical and administrative skills. Think about times when you've handled complex data or managed case tasks effectively. This will help demonstrate your capability to excel in a detail-oriented environment.
✨Customer Service is Key
Since the role involves providing excellent customer service, be ready to discuss how you've successfully supported customers in the past. Share specific instances where your communication skills made a difference in resolving issues or providing clear advice.
✨Ask Questions
Don’t forget to prepare some thoughtful questions for your interviewers. This shows your interest in the role and the organisation. You might ask about the team dynamics or how success is measured in the Technical Services team.