Technical Services Officer - KENDAL WMF2673e

An excellent opportunity has arisen to join Westmorland and Furness Council’s Technical Services team as a Technical Services Officer, supporting the smooth and efficient operation of our Planning, Building Control, and Street Naming & Numbering services. The Technical Services team provides essential administrative and technical support across the Council’s regulatory functions; ensuring that applications, records, and data are accurate, accessible, and processed efficiently. This vital work underpins the effective delivery of planning and building control decisions, helping to ensure transparency, compliance, and high standards of public service.

As a Technical Services Officer, you’ll play a key role in delivering high-quality technical and administrative support. Reporting to the Technical Services team leader, you’ll ensure that applications and requests are registered and processed accurately and efficiently whilst playing a key part in delivering excellent customer service. This is a varied and rewarding role for someone who enjoys working in a detail-oriented, fast-paced environment and takes pride in delivering excellent customer service. You’ll be part of a supportive and collaborative team committed to helping shape the growth and development of Westmorland and Furness.

Who we are looking for

We’re seeking a highly organised and proactive individual with experience in technical or administrative support, ideally within planning, building control, or a related regulatory service. You’ll bring:

• Strong technical and administrative skills, with experience handling complex data and case management tasks.
• A good understanding of planning and building control processes, or a willingness to develop this knowledge.
• Excellent communication and customer service skills, with the ability to provide clear advice and support to colleagues and applicants.
• Proficiency in using IT systems and databases to manage information accurately and efficiently.
• The ability to work independently, prioritise workloads, and maintain attention to detail while meeting deadlines.

If you have a keen eye for detail, a collaborative approach, and a passion for delivering high-quality public service, we’d love to hear from you.

What can we offer you

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.

For further information about this role, such as responsibilities and essential criteria please view the below attachments: Post Specification Role Profile.

If you have any queries about this role or would like an informal chat about this opportunity, then please contact Dawn Mason, Technical Services Manager, via email on dawn.mason@westmorlandandfurness.gov.uk to arrange an informal conversation.

Application and Interview information

Interview date: w/c 09/03/2026. We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss this with you.

Westmorland and Furness Council are now able to offer sponsorship for Skilled Worker Visa applications for eligible roles. Please note, we cannot guarantee the eligibility of all of our roles, therefore, if you would like more information on roles that may be eligible please visit the government website - Skilled Worker visa: eligible occupations and codes - GOV.UK.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old that meet the essential criteria for the role.