At a Glance
- Tasks: Provide essential admin support in a care home, ensuring smooth operations.
- Company: Join Westmorland and Furness Council, dedicated to community care and inclusivity.
- Benefits: Enjoy a competitive salary, pension scheme, and generous annual leave.
- Other info: Part-time role with a commitment to diversity and inclusion.
- Why this job: Make a difference in the lives of the elderly while developing your admin skills.
- Qualifications: One year of admin experience and proficiency in Microsoft Office required.
The predicted salary is between 25583 - 25583 £ per year.
Provide administrative support to enable the efficient and effective operation of a care home for care services that provide care for the elderly.
Responsibilities
- Data input and maintenance of records on computerised systems ensuring data is protected and handled in line with data protection guidance.
- Word processing memos, letters and reports.
- Carrying out general office and telephone duties.
- Ordering supplies and services and ensuring invoices are processed.
Qualifications
- At least one year's administrative/clerical experience to include record keeping and filing.
- Competent use of Microsoft Windows, Microsoft Word, Excel and PowerPoint.
- Strong customer focus and desire to deliver a quality service, being supportive and polite to all that visit.
- Team working skills to support the manager and supervisors.
Salary £25,583 - £25,583
Location & Contract Kendal – Riverside House. Fixed Term – 6 months. County: Westmorland and Furness Council. Contractual hours: 18.5. Basis: Part time.
Benefits Competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
Recruitment & DBS This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires an enhanced DBS check. We are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.
Equal Opportunity Statement Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old that meet the essential criteria for the role.
Admin Assistant (Cumbria Care) - WMF3060e in Kendal employer: The Cumbria County Council
Westmorland and Furness Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the community. With competitive benefits such as a robust pension scheme and enhanced annual leave, alongside a commitment to diversity and inclusion, this role as an Admin Assistant in Kendal provides meaningful opportunities for personal and professional growth within a caring environment dedicated to serving the elderly.
Contact Details:
The Cumbria County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant (Cumbria Care) - WMF3060e in Kendal
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Cumbria County Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Cumbria County Council and let us see your personality shine through!
We think you need these skills to ace Admin Assistant (Cumbria Care) - WMF3060e in Kendal
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Cumbria County Council.
Get Familiar with Our Brand:Before applying, take some time to learn about The Cumbria County Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Cumbria County Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Cumbria County Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Cumbria County Council will surely appreciate.
