Westmorland and Furness Council invites applications for an Information and Case Management Officer within its Customer Service structure. You will be the first point of contact for complaints, information requests, compliments and MP Enquiries, guiding stakeholders and ensuring timely responses within statutory timeframes.
The role requires knowledge of FOI requests, ability to apply legislation, and the capacity to work under pressure.
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Information & Complaints Resolution Specialist employer: The Cumbria County Council
Westmorland and Furness Council is an excellent employer, offering a supportive work culture that prioritises compassion and community. Employees benefit from flexible part-time hours, competitive pay, and opportunities for personal and professional growth within the residential care sector, all while making a meaningful impact in the lives of residents in the picturesque setting of Kirkby Stephen.
Contact Details:
The Cumbria County Council Recruitment Team
