At a Glance
- Tasks: Provide housing advice and support to prevent homelessness in Carlisle.
- Company: Join Cumberland Council's Housing Options and Homelessness Service.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Guaranteed interviews for eligible applicants and a focus on diversity and inclusion.
- Why this job: Make a real difference in the lives of vulnerable households.
- Qualifications: Experience in housing or support services and strong communication skills.
The predicted salary is between 34434 - 35412 € per year.
An exciting opportunity has arisen to join Cumberland Council’s Housing Options and Homelessness Service as a Homeless Officer within the Carlisle locality. This is an exciting time to join the service as we continue to develop and transform homelessness services across Cumberland, with a strong focus on prevention, partnership working and improving outcomes for residents. We are looking for motivated, resilient and customer-focused individuals who are passionate about preventing homelessness and supporting vulnerable households.
Key Responsibilities
- Providing housing advice and homelessness casework in line with homelessness legislation and statutory duties
- Managing homelessness applications and assessments
- Developing and reviewing Personalised Housing Plans
- Supporting customers to access accommodation and sustain housing
- Working collaboratively with partner agencies including supported housing providers, health services and voluntary organisations
- Supporting households with complex needs and safeguarding concerns
- Contributing to the Council’s wider homelessness prevention and temporary accommodation priorities
Qualifications and Experience
- Experience of working within housing, homelessness, support services or a related field
- Strong communication, organisational and problem‑solving skills
- Ability to manage a busy and demanding caseload
- Compassionate and professional approach when working with vulnerable customers
- Knowledge of homelessness legislation and housing practice (desirable)
Benefits
We offer a supportive team environment, opportunities for training and development and the chance to contribute to service improvement work across Cumberland.
Guaranteed Interviews and Equality
Guaranteed interviews are offered to applicants who:
- Consider themselves disabled as defined by the Equality Act 2010
- Are in care or have left care and are aged 24 or under
- Identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets)
Homelessness Officer (Carlisle) x 2 - CMB2531e employer: The Cumbria County Council
Cumberland Council is an excellent employer, offering a supportive team environment where employees can thrive while making a meaningful impact on the lives of vulnerable residents in Carlisle. With a strong commitment to training and development, staff have ample opportunities for personal and professional growth, all while contributing to innovative homelessness prevention strategies that enhance community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Officer (Carlisle) x 2 - CMB2531e
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector. Attend local events or join online forums where you can connect with others who share your passion for helping vulnerable households.
✨Tip Number 2
Prepare for interviews by researching Cumberland Council’s current initiatives. Show us that you’re not just interested in the role, but that you understand the challenges and opportunities in the homelessness sector right now.
✨Tip Number 3
Practice your communication skills! As a Homelessness Officer, you’ll need to convey complex information clearly. Role-play with a friend or family member to get comfortable discussing housing advice and casework.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Homelessness Officer (Carlisle) x 2 - CMB2531e
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Homelessness Officer. We want to see your passion for preventing homelessness and supporting vulnerable households shine through!
Showcase Relevant Experience:If you've worked in housing, support services, or related fields, be sure to mention it! We’re looking for candidates who can demonstrate their understanding of homelessness legislation and their ability to manage a busy caseload.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application efficiently. We can’t wait to hear from you!
How to prepare for a job interview at The Cumbria County Council
✨Know Your Stuff
Make sure you brush up on homelessness legislation and housing practices. Familiarise yourself with the key responsibilities of a Homelessness Officer, as well as the specific challenges faced in Carlisle. This will show your passion for the role and your commitment to supporting vulnerable households.
✨Showcase Your Skills
Prepare examples that highlight your strong communication, organisational, and problem-solving skills. Think about times when you've managed a busy caseload or worked collaboratively with partner agencies. These real-life scenarios will demonstrate your capability and resilience in the role.
✨Be Compassionate
When discussing your approach to working with vulnerable customers, emphasise your compassionate and professional attitude. Share stories that illustrate your empathy and understanding, as this is crucial in a role focused on preventing homelessness and supporting those in need.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the Council’s future plans for homelessness services or how they measure success in their initiatives. It shows you're genuinely interested in the role and eager to contribute to service improvement.
