At a Glance
- Tasks: Support families at Best Start Family Hubs through engagement and event delivery.
- Company: Join Westmorland and Furness Council, committed to community welfare and support.
- Benefits: Enjoy a competitive salary, pension scheme, enhanced leave, and exclusive discounts.
- Other info: Flexible working hours and opportunities for personal growth in a supportive environment.
- Why this job: Make a real difference in the lives of families while developing your skills.
- Qualifications: Strong communication skills and experience with Microsoft applications required.
The predicted salary is between 26403 - 26824 £ per year.
An exciting opportunity has arisen for an Information Advice & Support Officer to support the day-to-day running of the Best Start Family Hubs; engaging with families and visitors to the hubs, record keeping, collating and presenting data, managing mailboxes, room bookings and supporting the delivery of events.
We are looking for enthusiastic, innovative and self-motivated individuals to provide assistance in the day-to-day running of the hub sites.
Who we are looking for…
- Individuals with strong people skills, including negotiation and excellent communication skills, both written, face-to-face and over Teams.
- Someone with knowledge and experience of Microsoft applications, case management systems and financial systems.
- The ability to prioritise and manage work effectively, and be comfortable working both independently and as part of a team.
- Experience of collaborating across teams and partners.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
If you are interested in this opportunity and would like to have an informal chat to find out more, please contact Michelle Walker, Manager Family Hubs email Michelle.Walker@westmorlandandfurness.gov.uk, phone 07812972994.
Application and Interview information
Interview date: W/C 13/07/26. We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.
If you experience any technical difficulties applying for this role, please contact the HR Systems Team at HR.Systems@cumbria.gov.uk.
Safer Recruitment & DBS
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment. This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires an enhanced DBS check with a Children’s Barred List check. Please note this role involves working in regulated activity with Children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with Children.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old that meet the essential criteria for the role.
Contact Details:
The Cumbria County Council Recruitment Team
