Debt Recovery Officer - Council Tax & Revenue
Debt Recovery Officer - Council Tax & Revenue

Debt Recovery Officer - Council Tax & Revenue

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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The Cumbria County Council

At a Glance

  • Tasks: Assist in collecting Council Tax and Business Rates while providing support to residents.
  • Company: Local government authority in Barrow-in-Furness with a commitment to community service.
  • Benefits: Full-time, permanent role with flexible remote/hybrid working options.
  • Why this job: Make a difference in your community while developing valuable skills in debt recovery.
  • Qualifications: Experience in Revenues or Benefits and strong communication skills required.
  • Other info: Join a supportive team focused on professional growth and community impact.

The predicted salary is between 30000 - 42000 £ per year.

A local government authority in Barrow-in-Furness is seeking a Recovery Officer to assist in the collection and recovery of Council Tax and Business Rates.

Candidates should have experience in Revenues or Benefits, with excellent communication skills to discuss debts sensitively and professionally. An understanding of relevant regulations and a working knowledge of Revenues Systems are essential.

This is a full-time, permanent role with possible remote/hybrid working arrangements.

Debt Recovery Officer - Council Tax & Revenue employer: The Cumbria County Council

As a local government authority in Barrow-in-Furness, we pride ourselves on being an excellent employer that values community service and employee well-being. Our supportive work culture fosters professional growth through training and development opportunities, while our flexible remote/hybrid working arrangements ensure a healthy work-life balance. Join us to make a meaningful impact in the community while enjoying a rewarding career in a collaborative environment.
The Cumbria County Council

Contact Detail:

The Cumbria County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Debt Recovery Officer - Council Tax & Revenue

✨Tip Number 1

Network like a pro! Reach out to people in the local government sector, especially those working in Revenues or Benefits. A friendly chat can open doors and give you insights that might just land you that Recovery Officer role.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of relevant regulations and Revenues Systems. We all know that confidence is key, so being well-versed in these areas will help you shine when discussing your experience.

✨Tip Number 3

Practice your communication skills! Since you'll be discussing debts sensitively, role-play with a friend or family member. This will help you articulate your thoughts clearly and professionally during the actual interview.

✨Tip Number 4

Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Debt Recovery Officer - Council Tax & Revenue

Experience in Revenues or Benefits
Excellent Communication Skills
Understanding of Relevant Regulations
Working Knowledge of Revenues Systems
Debt Collection Skills
Professionalism
Sensitivity in Discussions
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Revenues or Benefits. We want to see how your skills match the role of a Recovery Officer, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your communication skills can help in discussing debts sensitively. We love a personal touch!

Show Off Your Knowledge: Demonstrate your understanding of relevant regulations and Revenues Systems in your application. We’re looking for candidates who are not just qualified but also knowledgeable about the field!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with us!

How to prepare for a job interview at The Cumbria County Council

✨Know Your Stuff

Make sure you brush up on your knowledge of Council Tax and Business Rates. Familiarise yourself with the relevant regulations and any recent changes in legislation. This will show that you're not just interested in the role, but that you’re also proactive about understanding the field.

✨Practice Your Communication Skills

Since the role involves discussing sensitive topics, practice how you would approach these conversations. Role-play with a friend or family member to get comfortable with discussing debts professionally and empathetically. This will help you convey your excellent communication skills during the interview.

✨Showcase Your Experience

Be ready to discuss your previous experience in Revenues or Benefits. Prepare specific examples of how you've successfully handled similar situations in the past. This will demonstrate your capability and give the interviewer confidence in your skills.

✨Ask Insightful Questions

Prepare some thoughtful questions about the role and the team. This could be about the challenges they face in debt recovery or how they measure success in this position. Asking questions shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Debt Recovery Officer - Council Tax & Revenue
The Cumbria County Council
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