At a Glance
- Tasks: Support vulnerable households and prevent homelessness through casework and housing advice.
- Company: Join Cumberland Council's Housing Options and Homelessness Service in Carlisle.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Guaranteed interviews for eligible applicants and a commitment to diversity.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or support services and strong communication skills.
The predicted salary is between 34434 - 35412 € per year.
An exciting opportunity has arisen to join Cumberland Council’s Housing Options and Homelessness Service as a Homeless Officer within the Carlisle locality. This is an exciting time to join the service as we continue to develop and transform homelessness services across Cumberland, with a strong focus on prevention, partnership working and improving outcomes for residents. We are looking for motivated, resilient and customer-focused individuals who are passionate about preventing homelessness and supporting vulnerable households.
Key Responsibilities
- Providing housing advice and homelessness casework in line with homelessness legislation and statutory duties
- Managing homelessness applications and assessments
- Developing and reviewing Personalised Housing Plans
- Supporting customers to access accommodation and sustain housing
- Working collaboratively with partner agencies including supported housing providers, health services and voluntary organisations
- Supporting households with complex needs and safeguarding concerns
- Contributing to the Council’s wider homelessness prevention and temporary accommodation priorities
Qualifications and Experience
- Experience of working within housing, homelessness, support services or a related field
- Strong communication, organisational and problem-solving skills
- Ability to manage a busy and demanding caseload
- Compassionate and professional approach when working with vulnerable customers
- Knowledge of homelessness legislation and housing practice (desirable)
Benefits
We offer a supportive team environment, opportunities for training and development and the chance to contribute to service improvement work across Cumberland.
Guaranteed Interviews and Equality
Guaranteed interviews are offered to applicants who:
- Consider themselves disabled as defined by the Equality Act 2010
- Are in care or have left care and are aged 24 or under
- Identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets)
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and encourage applications from individuals of all backgrounds. We are a proud Disability Confident Leader and an Age Friendly Employer.
For reasonable adjustments to the recruitment process, please email.
Contact
For more information about the role or to arrange an informal chat, please contact Tammie Rhodes by email.
Homelessness Officer (Carlisle) x 2 - CMB2531e employer: The Cumbria County Council
Cumberland Council is an excellent employer, offering a supportive team environment and a strong commitment to employee development within the Housing Options and Homelessness Service. Located in Carlisle, this role provides the opportunity to make a meaningful impact on the lives of vulnerable households while benefiting from guaranteed interviews for diverse applicants and a focus on inclusivity. Join us in transforming homelessness services and enhancing community outcomes in a collaborative and compassionate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Officer (Carlisle) x 2 - CMB2531e
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Cumberland Council’s current initiatives in homelessness prevention. Show us that you’re not just passionate but also informed about the challenges and solutions in the field.
✨Tip Number 3
Practice your communication skills! As a Homelessness Officer, you'll need to convey complex information clearly. Role-play with a friend or family member to get comfortable discussing housing advice and casework.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Homelessness Officer (Carlisle) x 2 - CMB2531e
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the key responsibilities of the Homelessness Officer role. We want to see your passion for preventing homelessness and supporting vulnerable households shine through!
Showcase Your Skills:Don’t forget to emphasise your strong communication, organisational, and problem-solving skills. These are crucial for managing a busy caseload effectively, so let us know how you've used these skills in your previous roles.
Be Authentic:When writing your application, be yourself! We appreciate a compassionate and professional approach, so share your genuine motivation for wanting to work in this field and how you can contribute to our mission.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at The Cumbria County Council
✨Know Your Stuff
Make sure you brush up on homelessness legislation and housing practices. Familiarise yourself with the key responsibilities of a Homelessness Officer, as well as the specific challenges faced in Carlisle. This will show your genuine interest and understanding of the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing or support services. Think of specific examples where you've successfully managed a caseload or supported vulnerable individuals. This will help demonstrate your problem-solving skills and compassionate approach.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to tailor your responses more effectively. Remember, communication is key in this role, so showcasing your listening skills can set you apart.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, ongoing projects, or the council's approach to homelessness prevention. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals and the community.
