At a Glance
- Tasks: Lead the development of Cumberland’s Education Offer and ensure accurate, accessible information.
- Company: Join a supportive team dedicated to improving education and SEND systems.
- Benefits: Competitive salary, collaborative environment, and the chance to make a real impact.
- Other info: Opportunity to influence system improvements and work across multiple services.
- Why this job: Play a key role in enhancing transparency and trust in education for families.
- Qualifications: Experience with SEND or education information and strong communication skills.
The predicted salary is between 32061 - 32597 £ per year.
Job reference: REQ00000020057
Date posted: 26/05/2026
Application closing date: 12/06/2026
Location: Carlisle
Salary: £32,061 to £32,597 per annum
Contractual hours: 37
Basis: Full time
Contract: Fixed term (2 years)
About this opportunity:
We are recruiting an Education Information Officer to lead the development of Cumberland’s Education offer, SEND Local Offer and Local Inclusion & SEND Offer (LISO). This is a critical role at the centre of improving transparency, accessibility and trust across the Education and SEND system.
Why this role matters:
High-quality, accessible information is essential for families and professionals to make informed decisions. You will play a central role in ensuring our Education and SEND information is accurate, co-produced and meets statutory requirements—directly supporting better experiences and outcomes.
What you’ll be doing:
- Leading the development and ongoing improvement of the Education Offer, Local Offer and LISO
- Ensuring all information is accurate, accessible and compliant with statutory guidance
- Establishing governance and quality assurance processes for content
- Coordinating co-production with children, young people, families and partners
- Monitoring usage data and feedback to continuously improve information
- Working across education, health, social care and digital teams to ensure consistent messaging
What we’re looking for:
We are looking for someone who:
- Has experience working with SEND or education information
- Can translate complex systems into clear, user-friendly content
- Is passionate about co-production and user experience
- Has strong communication and stakeholder engagement skills
- Understands statutory duties and accessibility standards
What you’ll gain:
- A key role in improving how the SEND system communicates and connects
- The opportunity to influence system transparency and trust
- Experience working across multiple services and strategic programmes
- A supportive and collaborative team environment
DBS Checks:
This role requires an Enhanced DBS check with a Children’s & Adults Barred List check. Please note this role involves working in regulated activity with adults and children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults and children.
Equality, Diversity, Inclusion & Adjustments:
We’re dedicated to enhancing the diversity of our workforce and encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and Age Friendly Employer, providing opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and will try our best to accommodate your needs.
Contact:
For more information about the role or to arrange an informal chat prior to your application, please contact Natalie Bevan by email at natalie.bevan@cumbria.gov.uk.
Education Information Officer - CMB2536e in Carlisle employer: The Cumbria County Council
Cumberland is an exceptional employer, offering a supportive and collaborative work environment where you can make a meaningful impact on the education system in Carlisle. With a focus on co-production and user experience, this role provides opportunities for professional growth while ensuring that families have access to high-quality, accurate information. Join us in fostering transparency and trust within the SEND community, all while enjoying the benefits of working in a diverse and inclusive organisation.
Contact Details:
The Cumbria County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Education Information Officer - CMB2536e in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those involved with SEND. A casual chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Prepare for interviews by researching Cumberland’s Education Offer and SEND initiatives. Show us you’re passionate about improving accessibility and transparency in education—this will make you stand out!
✨Tip Number 3
Don’t just apply; engage! If you have questions about the role, reach out to Natalie Bevan for an informal chat. This shows your enthusiasm and gives you a chance to learn more about what they’re looking for.
✨Tip Number 4
Follow up after your application! A quick email expressing your continued interest can keep you on their radar. Plus, it shows us that you’re proactive and genuinely interested in the role.
We think you need these skills to ace Education Information Officer - CMB2536e in Carlisle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with SEND and education information. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward and user-friendly. Just like we aim for clarity in our information, your application should be easy to read and understand. Avoid jargon unless it's necessary!
Show Your Passion:Let your enthusiasm for co-production and improving user experiences shine through. We love candidates who are genuinely passionate about making a difference in the education system, so share your motivation in your application!
Check Your Details:Before hitting send, double-check your application for any typos or errors. Accuracy is key, especially since this role involves ensuring information is correct and compliant. We want to see that attention to detail in your application!
How to prepare for a job interview at The Cumbria County Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Education Information Officer role. Familiarise yourself with SEND and education information, as well as statutory requirements. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves strong communication and stakeholder engagement, prepare examples of how you've effectively communicated complex information in the past. Think about times when you've worked with diverse groups and how you made information accessible for everyone.
✨Emphasise Co-Production Experience
Highlight any experience you have with co-production, especially in education or SEND contexts. Be ready to discuss how you’ve collaborated with children, young people, families, and partners to create user-friendly content. This will demonstrate your passion for improving user experience.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you gauge if the organisation is the right fit for you. Consider asking about their current projects related to the Education Offer or how they measure success in this role.
