At a Glance
- Tasks: Provide excellent customer service in adult social care and support individuals' needs.
- Company: A compassionate organisation focused on positive change and community impact.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Guaranteed interviews for disabled applicants and those from diverse backgrounds.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Ambitious, collaborative, and compassionate individuals with a desire to empower others.
The predicted salary is between 34434 - 35412 £ per year.
Salary: £34,434 to £35,412 per annum
Hours: 37 hours per week
Location: Carlisle
Contract: Temporary (1 year)
About the role
The Brokerage function is a key part of the operational delivery of adult social care. The role of the teams is to provide excellent customer services to a wide range of stakeholders including customers, practitioners and providers to ensure an individual’s care and support needs are met in the most appropriate way; identify gaps in provision to enable future commissioning activity.
Through the review of a customer’s Support Plan, that defines their eligibility and outcomes, source appropriate care and support options that meet assessed need by engaging with a wide range of stakeholders. Facilitate the consideration of options with customers ensuring customer preferences are taken into consideration and evidenced in establishing and implementing the most appropriate support.
Who we’re looking for
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
We’re also about potential over perfection and we can help you grow in the role and thrive in your career.
Guaranteed Interviews
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Broker - CMB2571e in Carlisle employer: The Cumbria County Council
Join our team in Carlisle as a Broker, where you will play a vital role in delivering exceptional adult social care services. We pride ourselves on fostering a collaborative and compassionate work culture that empowers employees to grow and thrive, offering diverse opportunities for professional development. With a commitment to inclusivity and support for all backgrounds, we ensure that every team member can contribute meaningfully to shaping a better future for our communities.
Contact Details:
The Cumbria County Council Recruitment Team