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- Tasks: Support the Town Hall Team with administration and operations, engaging with the public and professionals.
- Company: Join the Westmorland and Furness Council, a supportive and inclusive workplace.
- Benefits: Enjoy a competitive salary, pension scheme, enhanced leave, and various perks.
- Why this job: Be part of a dynamic team in a busy environment, making a real difference.
- Qualifications: Strong communication skills and experience in administration or financial systems preferred.
- Other info: Flexible working hours with opportunities for career growth and development.
The predicted salary is between 25989 - 25989 £ per year.
Job reference REQ00000018903 | Date posted 11/09/2025 | Application closing date 30/09/2025 | Location: Kendal | Salary £25,989 pro rata to hours worked | Contractual hours 22 | Basis: Part time
Overview
Location: Kendal
Contract Type: Permanent, Part Time
About this opportunity
Westmorland and Furness Facilities Team at Kendal Town Hall require a Business Support Officer to support the Town Hall Team Leader with the day-to-day administration and operation of the Town Hall.
What we are looking for
A key aspect of the Business Support role involves communicating with both members of the public and professionals, primarily via phone and email. Strong written and verbal communication skills are essential for the preferred candidate.
You’ll be part of a well-supported team and have strong working relationships with all our stakeholders, both internal and external.
Ideally you will have previous experience in administration/invoicing/ compiling job sheets/stock ordering/information gathering and experience of financial systems such as E5. The role can involve many different aspects/workstreams and requires a strong eye for detail.
You will be expected to liaise with the public and external stakeholders to assist in the booking and management of external and internal bookings.
You would need to demonstrate flexibility and be prepared to get stuck in if required. Kendal Town Hall is a very busy building and at times you may be required to support one of the many events that take place.
If this sounds like the role for you and you wish to have an informal chat about the role please contact Debbie McKee, debbie.mckee@westmorlandandfurness.gov.uk or 01539 793103.
What we offer
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perk and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)
Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the attachments below:
- Post Specification
- Role Profile
Application and Interview information
Closing date: 30 September 2025
Interview date: 6 October 2025
We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.
Westmorland and Furness Council are now able to offer sponsorship for Skilled Worker Visa applications for eligible roles. Please note, we cannot guarantee the eligibility of all of our roles. If you would like more information on roles that may be eligible please visit the government website – Skilled Worker visa: eligible occupations and codes – GOV.UK.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Leader, disabled applicants who meet the essential criteria of this job are guaranteed an interview.
We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care-experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.
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Business Support Officer WMF2273e employer: The Cumbria County Council
Contact Detail:
The Cumbria County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer WMF2273e
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westmorland and Furness Council. Understand their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in administration and communication can benefit the Town Hall Team. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Be ready to showcase your flexibility! Since the role involves supporting various events, think of examples from your past where you've had to adapt quickly. Highlighting your ability to juggle multiple tasks will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Support Officer WMF2273e
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Business Support Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to see your personality shine through!
Highlight Relevant Experience: If you've got experience in administration, invoicing, or using financial systems like E5, make sure to mention it! We love seeing how your background can contribute to our team at Kendal Town Hall.
Apply Through Our Website: Don't forget to submit your application through our official website. It’s the best way to ensure your application gets to us directly and is considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at The Cumbria County Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities like administration, communication, and financial systems. This will help you tailor your answers to show how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since strong written and verbal communication is essential, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve dealt with the public or collaborated with colleagues, and be ready to discuss these experiences during the interview.
✨Demonstrate Flexibility
The job requires a flexible approach, especially when supporting events at the Town Hall. Be prepared to share instances where you’ve adapted to changing circumstances or taken on additional responsibilities. This will show that you can handle the dynamic nature of the role.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, the types of events held at the Town Hall, or the tools used for administration. This not only shows your interest but also helps you gauge if the role is the right fit for you.
