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- Tasks: Support planning, building control, and street naming services with technical and administrative expertise.
- Company: Join Westmorland and Furness Council's collaborative Technical Services team.
- Benefits: Enjoy a competitive salary, pension scheme, enhanced leave, and various perks.
- Why this job: Make a real impact in public service while developing your skills in a supportive environment.
- Qualifications: Experience in technical or administrative support, ideally in planning or building control.
- Other info: Flexible interview options and commitment to diversity and inclusion.
The predicted salary is between 25000 - 30000 £ per year.
An excellent opportunity has arisen to join Westmorland and Furness Council’s Technical Services team as a Technical Services Officer, supporting the smooth and efficient operation of our Planning, Building Control, and Street Naming & Numbering services. The Technical Services team provides essential administrative and technical support across the Council’s regulatory functions; ensuring that applications, records, and data are accurate, accessible, and processed efficiently. This vital work underpins the effective delivery of planning and building control decisions, helping to ensure transparency, compliance, and high standards of public service.
As a Technical Services Officer, you’ll play a key role in delivering high-quality technical and administrative support. Reporting to the Technical Services team leader, you’ll ensure that applications and requests are registered and processed accurately and efficiently whilst playing a key part in delivering excellent customer service. This is a varied and rewarding role for someone who enjoys working in a detail-oriented, fast-paced environment and takes pride in delivering excellent customer service. You’ll be part of a supportive and collaborative team committed to helping shape the growth and development of Westmorland and Furness.
Who we are looking for…
We’re seeking a highly organised and proactive individual with experience in technical or administrative support, ideally within planning, building control, or a related regulatory service. You’ll bring:
- Strong technical and administrative skills, with experience handling complex data and case management tasks.
- A good understanding of planning and building control processes, or a willingness to develop this knowledge.
- Excellent communication and customer service skills, with the ability to provide clear advice and support to colleagues and applicants.
- Proficiency in using IT systems and databases to manage information accurately and efficiently.
- The ability to work independently, prioritise workloads, and maintain attention to detail while meeting deadlines.
If you have a keen eye for detail, a collaborative approach, and a passion for delivering high-quality public service, we’d love to hear from you.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Technical Services Officer BARROW WMF2672e employer: The Cumbria County Council
Contact Detail:
The Cumbria County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Officer BARROW WMF2672e
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westmorland and Furness Council. Understand their values, recent projects, and how the Technical Services team fits into the bigger picture. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to technical and administrative support. Think about examples from your past experiences that highlight your skills in handling complex data and providing excellent customer service. We want you to shine!
✨Tip Number 3
Show off your tech skills! Since the role involves using IT systems and databases, be ready to discuss your proficiency with these tools. If you have specific software experience, mention it! It’ll demonstrate that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared. This shows your enthusiasm for the role and helps you gauge if the job is the right fit for you. Plus, it’s a great way to engage with the interviewers!
We think you need these skills to ace Technical Services Officer BARROW WMF2672e
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Technical Services Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Attention to Detail: Since this role is all about accuracy and efficiency, be sure to demonstrate your attention to detail in your written application. Double-check for any typos or errors before hitting send – we want to see that you take pride in your work!
Highlight Your Customer Service Skills: As a Technical Services Officer, you'll be providing support to colleagues and applicants. Share examples of how you've delivered excellent customer service in the past, as this will show us you're a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right place quickly. Plus, you can find more info about us and the role there!
How to prepare for a job interview at The Cumbria County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of planning and building control processes. Familiarise yourself with the key regulations and procedures relevant to the role, as this will show your commitment and understanding during the interview.
✨Show Off Your Skills
Prepare examples that highlight your technical and administrative skills. Think about times when you've handled complex data or case management tasks effectively. This will help demonstrate your capability to manage the responsibilities of a Technical Services Officer.
✨Customer Service is Key
Since excellent customer service is a big part of this role, be ready to discuss how you've provided clear advice and support in previous positions. Share specific instances where your communication skills made a difference in resolving issues or assisting colleagues.
✨Be Organised and Proactive
During the interview, convey your ability to prioritise workloads and maintain attention to detail. You might want to share strategies you use to stay organised, especially in fast-paced environments, as this aligns perfectly with what they’re looking for.