At a Glance
- Tasks: Support the Housekeeping Department with admin tasks and team coordination.
- Company: Join Omni Facilities Management, a leader in outsourced services for hotels.
- Benefits: Enjoy flexible learning, retail discounts, and up to 28 days paid holiday.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Be part of a dynamic team and kickstart your career in hospitality management.
- Qualifications: Previous experience in a busy hotel environment is a plus.
The predicted salary is between 25000 - 30000 € per year.
Immediate start following a successful interview. We're hiring an Office Coordinator to join our amazing team here at Omni Facilities Management. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
We are currently looking for enthusiastic and self-motivated candidates for the position of Office Coordinator to be responsible for ensuring that all team members are adequately trained in the department to the standard required.
Benefits from working with the company:
- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays, eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
MAIN DUTIES:
- Provides administrative support for the Housekeeping Department, to include managing the PMS, screening and handling telephone and radio communications and coordinating with all team members.
- Serves as a primary point of direct administrative contact and liaison with other departments.
- Gathers, enters and/or updates data to maintain departmental records and databases as appropriate; establishes and maintains files and records for the housekeeping office.
- Prepare all checks sheets, lists, reports etc. for the coming day.
- Ensure at commencement and finish of each shift that all keys are in the appropriate place and are signed for.
- Ensure all radios are charged and working and report faults as required.
- Note any guest requests and requirements (including VIP allocations) and ensure these are communicated to the relevant staff members and actioned.
- Log all maintenance issues as reported.
- Ensure that the number of departure rooms being returned as inspected is monitored throughout the shift and all pending rooms are returned as soon as possible.
- Ensure any handover is written in the Handover Book for the upcoming shift.
- Carry out any other reasonable tasks as required.
PREVIOUS REQUIRED EXPERIENCE:
- Desirable to have previous Supervisor or Office Coordinator experience from a busy hotel housekeeping environment.
- Previous experience in dealing with administrative tasks.
ESSENTIAL SKILLS:
- Excellent interpersonal and communication skills and the ability to work effectively with people at different levels.
- Excellent written and verbal communication skills.
- Proficient in the use of Microsoft office packages including Word, Excel and Outlook.
- Word processing and/or data entry skills.
- Ability to work effectively under pressure.
- Excellent organisation skills.
- Knowledge of office management principles and procedures.
- Flexible with a willingness to learn.
Office Coordinator in London employer: The Cumberland
Omni Facilities Management is an exceptional employer, offering a vibrant work culture where teamwork and personal growth are highly valued. With benefits such as flexible learning courses, generous holiday allowances, and retail discounts, employees are supported in both their professional and personal lives. Joining our team means being part of a leading company in the hospitality sector, with ample opportunities for career progression and the chance to work alongside industry leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Omni Facilities Management. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Office Coordinator role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! During the interview, highlight your organisational skills and ability to work under pressure. Share specific examples from your past roles that demonstrate how you've successfully managed tasks similar to those listed in the job description.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Office Coordinator role!
We think you need these skills to ace Office Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Coordinator role. Highlight any relevant experience in administrative tasks and your ability to work under pressure. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Let us know why you’re the perfect fit for our team and how you can contribute to our success.
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any previous experience in a busy hotel environment. We love candidates who can hit the ground running, so make sure we know about your relevant skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures that your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at The Cumberland
✨Know the Company Inside Out
Before your interview, take some time to research Omni Facilities Management. Understand their services, values, and the specific role of an Office Coordinator. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As an Office Coordinator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure everything runs smoothly, especially in a busy environment like housekeeping.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen carefully to questions and respond thoughtfully, demonstrating your interpersonal skills.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare insightful questions about the team dynamics, training processes, and career progression opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
