F&B Team Leader - Sound Bar in London

The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.

What you’ll be doing:

• Working in Food & Beverage can be fast-paced, but there’s nothing quite like the satisfaction of working with your people.
• As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently.
• Your role extends beyond just management—you’ll help your team deliver extraordinary experiences for our guests, whether it’s recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued.

What you’ll bring:

• Experience in a customer-facing role within Food & Beverage.
• A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
• Ability to thrive in a public-facing role, engaging with guests and team members alike.
• A natural ability to connect with others and foster meaningful relationships.
• A relaxed and approachable demeanor that encourages positive interactions.
• Precision in your work, ensuring every aspect of the guest experience is perfect.
• A demonstrated desire to pursue a fulfilling career in hospitality.
• Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment.

If you’re excited about creating extraordinary experiences and leading a team that truly cares, we’d love to hear from you.

What you’ll get in return:

• Great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes.
• Career Development & Growth - Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
• Financial Wellbeing – Access to your earned salary before payday should you need it, discounts on thousands of retailers, dining, hotel stays, and more.
• Mental & Physical Well-being - On-Site Mental Health First Aiders, 24/7 Employee Assistance Line, and online fitness and wellness resources.
• Recognition & Community – Monthly, quarterly, and annual recognition, social and seasonal events, and paid volunteering days.

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.