The Cumberland is seeking a Groups Administrator to manage group reservations from contract signing through to on-site delivery across our London hotels, ensuring seamless operations and the highest standard of service for clients.
You will maintain strong communication, coordinate with sales, events, and venues, and use Excel, Opera PMS and Opera Sales & Catering to plan, track and fulfil group bookings while upholding our bold, adaptable and real values.
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Groups Reservations Specialist | Excel & Opera Expert employer: The Cumberland
The Cumberland is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity while being situated in the heart of London, close to iconic landmarks and transport links. Employees benefit from comprehensive support through our 'People Promise', which includes career development opportunities via our award-winning Academy, financial wellbeing initiatives, and a strong focus on mental and physical health. With a commitment to recognising achievements and fostering a collaborative environment, The Cumberland ensures that every team member can thrive both personally and professionally.
