The Cumberland in London looks for a Front of House team member to warmly welcome guests and support them throughout their stay. While Opera experience is a plus, dedication to creating memorable experiences matters most.
You will be proactive and calm, anticipating guest needs and resolving queries efficiently, even during busy times. Our Front of House operates on a shift rota, requiring flexibility with five days out of seven, including early and late shifts.
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Guest Experience Front Desk Host in City of Westminster employer: The Cumberland
The Cumberland is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity while being situated in the heart of London, close to iconic landmarks and transport links. Employees benefit from comprehensive support through our 'People Promise', which includes career development opportunities via our award-winning Academy, financial wellbeing initiatives, and a strong focus on mental and physical health. With a commitment to recognising achievements and fostering a collaborative environment, The Cumberland ensures that every team member can thrive both personally and professionally.
