Are you looking for a new and rewarding challenge? We are looking to recruit an enthusiastic and proactive individual to join our Children's Systems Development and Support Service. We develop and support multiple case management systems, for Children's Social Care and Early Help. This role is available full time on a permanent basis and will be primarily based from home. You will take a supporting role in developing, maintaining and improving our key systems. You will ensure our systems are effective, and they meet the standards required, data is accurate, whilst also supporting staff in using the technology. This will enable Cumberland and Westmorland & Furness Councils to deliver a high-quality service to their customers, guaranteeing compliance with statutory requirements and undertaking on-going analysis to support effective service delivery. Cumberland Council is currently delivering a hosted ICT Service for Cumberland Council, Westmorland and Furness Council and Cumbria Fire and Rescue Service. The provision of these services will be disaggregated at a future date and employees will be TUPE allocated to one of the two Councils.
Diversity, Inclusion & Adjustments
We're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds.
That's why we're a proud Disability Confident Leader and also an Age Friendly Employer.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.
To excel in this role, you will have experience or an interest in working with IT systems and databases. You will have strong attention to detail and have good communication skills and can build strong relationship with fellow employees. Can manage and prioritise multiple tasks effectively. Knowledge of LiquidLogic Children's systems would be desirable. You will have an understanding of relevant local authority legislation including GDPR and Information Security. A team player who can work with a high degree of accuracy and attention to detail you will bring innovative solutions and strong problem-solving skills to the team.
We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We're also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification (below) for the essential criteria for this role.
- Provide day to day support to system users, resolve queries and elevate issues if necessary.
- Consult with relevant managers and staff in respect of business systems development
- Design, develop and update forms
- Provide technical support and training to staff.
- Assist with data entry, data quality checks and data cleansing tasks.
- Act as a point of contact for system users.
Guaranteed Interviews
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
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Systems Development & Information Assistant (Childrens Team) in Carlisle employer: The Cumberland
The Cumberland is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity while being situated in the heart of London, close to iconic landmarks and transport links. Employees benefit from comprehensive support through our 'People Promise', which includes career development opportunities via our award-winning Academy, financial wellbeing initiatives, and a strong focus on mental and physical health. With a commitment to recognising achievements and fostering a collaborative environment, The Cumberland ensures that every team member can thrive both personally and professionally.
