At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service in a lively pub environment.
- Company: Join The Culpeper, a stunning restored Victorian pub in Spitalfields.
- Benefits: Enjoy 29 days holiday, farm visits, training, and discounts across all sites.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality, with a focus on team training and guest satisfaction.
We are seeking a kind and motivated Supervisor to join our team at our flagship pub, The Culpeper, in the heart of Spitalfields. The Culpeper is a restored East End Victorian pub spanning four floors, with a pub on the ground floor, a French bistro on the first floor, five bedrooms on the second floor, and a roof garden and wood-fired grill on the top floor.
About the Role: This is a hands‑on, floor-based role where you will support the Restaurant Manager and the wider leadership team in delivering consistently great service across our pub floor, first‑floor restaurant, and rooftop terrace. You will lead the team by example and train and support them as needed. You will be a key driver of daily service readiness, guest experience, and training, with a strong focus on standards, pace, and hospitality.
Reports to: Restaurant Manager
Works closely with: General Manager, Bar Manager, Head Chef, senior kitchen team, and Head of Reservations.
Weekly hours: 40‑48 hours over 5 days, including a mix of day, evening and weekend shifts.
Hourly rate: £14 + service charge (approximately £3.25 per hour)
Benefits:
- 29 days of holiday (28 days + 1 day off for your birthday)
- Paid visits to our farm in Deptford
- Supplier visits
- Training and development, including apprenticeships
- Discount across all four sites
- Access to Mental Health Support
This is an excellent opportunity for someone with some experience in a similar role, perhaps as a Head Waiter or as a supervisor. Someone who cares deeply about hospitality and the training and development of their team.
Contact Details:
The Culpeper Family Hospitality Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor Culpeper in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Culpeper Family Hospitality Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Culpeper Family Hospitality Group
Don't be shy about reaching out to The Culpeper Family Hospitality Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Supervisor Culpeper in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Culpeper Family Hospitality Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Culpeper Family Hospitality Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
