At a Glance
- Tasks: Lead daily operations and create outstanding guest experiences in a vibrant pub setting.
- Company: Join The Culpeper, a progressive hospitality group in the heart of Spitalfields.
- Benefits: Enjoy a competitive salary, bonuses, training, and 29 days' holiday.
- Other info: Be part of a supportive team focused on sustainability and responsible sourcing.
- Why this job: Make a positive impact in hospitality while developing your leadership skills.
- Qualifications: Experience in leading restaurant teams and a passion for warm hospitality.
The predicted salary is between 65000 - 65000 £ per year.
We are seeking a kind and experienced hospitality professional to lead our flagship pub, The Culpeper, in the heart of Spitalfields. The Culpeper is a restored East End Victorian pub spanning four floors, with a pub on the ground floor, a French bistro on the first floor, five bedrooms on the second floor, and a roof garden and wood-fired grill on the top floor.
About the Role
This is a hands‐on role in which you'll manage daily operations, deliver outstanding guest experiences, and drive sales and workplace culture. You'll enjoy significant autonomy and receive strong support from the finance, people, and marketing teams. It's a rare opportunity for someone passionate about responsible sourcing, excellent hospitality, and people development, eager to make a positive impact and be part of an independent, forward‐thinking, progressive hospitality group.
About You
You're a kind and confident leader who loves being on the floor and setting the tone for great service. You are warm and professional, and you take great pride in building teams that genuinely enjoy coming to work.
You’ll bring:
- Experience leading a large, busy restaurant team
- Strong commercial awareness and P&L understanding
- A focus on developing people and creating a positive culture
- A passion for food, drink, and warm hospitality
- A genuine interest in responsible sourcing
- The drive to grow revenue, maintain high standards and use hospitality as a force for good with a deep respect for nature
Benefits
- Competitive salary (£65K+), quarterly performance bonuses
- Ongoing training and career development opportunities
- A management tab for use across our sites
- Paid visits to our Deptford farm
- 29 days' holiday
- Buying directly from our suppliers
- Access to Mental Health Support
Job description
- Be a representative of The Culpeper Family Hospitality Group
- Lead the team in line with the priorities and cultural values of TCFHG
- Run the day-to-day operations of The Culpeper
- Work closely with the Director of Operations to set targets for department managers
- Ensure all department managers fulfil their roles
- Write the weekly rota, ensuring staff costs remain within budget
- Conduct quarterly reviews of department managers
- Maintain the building and work closely with the maintenance manager to prioritise tasks
- Keep all areas of the building clean and tidy
- Ensure all standards set and agreed by the Director of Operations and the senior management team are maintained throughout the building
- Always promote warm hospitality throughout the building
- Work closely with the Head Chef on menu development and presentation, ensuring sourcing is always in line with our values
- Liaise with the Head Chef to ensure staff training and briefings are regular and effective
- Lead weekly meetings with the management team to discuss feedback, staff, finance and the week ahead
- Work with the Director of Operations and the Financial Controller to stay on top of operational costs
- Lead the training and development of the management team
- Work closely with the Hotels and Events Operations Manager to maximise space and hotel occupancy
- Ensure the correct procedures are consistently followed when opening and closing the building
- Maintain and update Alert 65 in accordance with food hygiene, health & safety & compliance
- Lead the team in line with our priorities and values around sustainability, committing to and reaching our agreed targets and goals
General Manager in London employer: The Culpeper Family Hospitality Group
The Culpeper offers a vibrant and supportive work environment in the heart of Spitalfields, where hospitality professionals can thrive. With a focus on responsible sourcing and people development, employees benefit from competitive salaries, ongoing training, and a culture that values teamwork and warm service. This is an exceptional opportunity to lead a passionate team in a unique setting, making a meaningful impact in the community while enjoying the perks of working for an independent, forward-thinking hospitality group.
Contact Details:
The Culpeper Family Hospitality Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in person! If you’re eyeing The Culpeper, pop by for a drink or a meal. Chat with the staff, soak up the atmosphere, and let them see your passion for hospitality. It’s a great way to make a memorable impression.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Be ready to discuss how your experience aligns with their mission of responsible sourcing and warm hospitality. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at The Culpeper.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating outstanding guest experiences and responsible sourcing. Share specific examples that highlight your love for the industry.
Tailor Your CV:Make sure your CV is tailored to the General Manager role at The Culpeper. Highlight your experience leading teams, managing operations, and driving sales. We’re looking for someone who aligns with our values, so don’t be shy about showcasing your relevant skills!
Craft a Personal Cover Letter:Your cover letter is your chance to connect with us on a personal level. Use it to tell your story and explain why you’re the perfect fit for our team. Be warm and professional, just like the atmosphere we create at The Culpeper!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our independent, forward-thinking hospitality group!
How to prepare for a job interview at The Culpeper Family Hospitality Group
✨Know Your Venue
Before the interview, take some time to research The Culpeper. Familiarise yourself with its history, menu offerings, and unique features like the roof garden and wood-fired grill. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've built strong teams and fostered a positive workplace culture in previous roles. Highlight your approach to developing people and maintaining high standards in hospitality.
✨Demonstrate Commercial Awareness
Understanding P&L and driving sales is key for this role. Brush up on your financial knowledge and be ready to discuss how you've successfully managed budgets and increased revenue in past positions. This will show that you can handle the operational costs effectively.
✨Align with Their Values
The Culpeper values responsible sourcing and sustainability. Be prepared to discuss your passion for these areas and how you've implemented similar practices in your previous roles. This alignment will demonstrate that you're not just a fit for the job, but also for their culture.
