At a Glance
- Tasks: Lead daily operations and create outstanding guest experiences at our flagship pub.
- Company: Join The Culpeper, a vibrant Victorian pub in Spitalfields with a progressive hospitality group.
- Benefits: Enjoy a competitive salary, bonuses, training, and 29 days' holiday.
- Other info: Be part of a supportive team with excellent career development opportunities.
- Why this job: Make a positive impact in hospitality while promoting sustainability and responsible sourcing.
- Qualifications: Experience in leading restaurant teams and a passion for food and warm service.
The predicted salary is between 65000 - 65000 £ per year.
We are seeking a kind and experienced hospitality professional to lead our flagship pub, The Culpeper, in the heart of Spitalfields. The Culpeper is a restored East End Victorian pub spanning four floors, with a pub on the ground floor, a French bistro on the first floor, five bedrooms on the second floor, and a roof garden and wood-fired grill on the top floor.
About the Role
This is a hands-on role in which you’ll manage daily operations, deliver outstanding guest experiences, and drive sales and workplace culture. You’ll enjoy significant autonomy and receive strong support from the finance, people, and marketing teams. It’s a rare opportunity for someone passionate about responsible sourcing, excellent hospitality, and people development, eager to make a positive impact and be part of an independent, forward-thinking, progressive hospitality group.
About You
You’re a kind and confident leader who loves being on the floor and setting the tone for great service. You are warm and professional, and you take great pride in building teams that genuinely enjoy coming to work. You’ll bring:
- Experience leading a large, busy restaurant team
- Strong commercial awareness and P&L understanding
- A focus on developing people and creating a positive culture
- A passion for food, drink, and warm hospitality
- A genuine interest in responsible sourcing
- The drive to grow revenue, maintain high standards and use hospitality as a force for good with a deep respect for nature
Benefits
- Competitive salary (£65K+), quarterly performance bonuses
- Ongoing training and career development opportunities
- A management tab for use across our sites
- Paid visits to our Deptford farm
- 29 days’ holiday
- Buying directly from our suppliers
- Access to Mental Health Support
Job description
- Be a representative of The Culpeper Family Hospitality Group
- Lead the team in line with the priorities and cultural values of TCFHG
- Run the day-to-day operations of The Culpeper
- Work closely with the Director of Operations to set targets for department managers
- Ensure all department managers fulfil their roles
- Write the weekly rota, ensuring staff costs remain within budget
- Conduct quarterly reviews of department managers
- Maintain the building and work closely with the maintenance manager to prioritise tasks
- Keep all areas of the building clean and tidy
- Ensure all standards set and agreed by the Director of Operations and the senior management team are maintained throughout the building
- Always promote warm hospitality throughout the building
- Work closely with the Head Chef on menu development and presentation, ensuring sourcing is always in line with our values
- Liaise with the Head Chef to ensure staff training and briefings are regular and effective
- Lead weekly meetings with the management team to discuss feedback, staff, finance and the week ahead
- Work with the Director of Operations and the Financial Controller to stay on top of operational costs
- Lead the training and development of the management team
- Work closely with the Hotels and Events Operations Manager to maximise space and hotel occupancy
- Ensure the correct procedures are consistently followed when opening and closing the building
- Maintain and update Alert 65 in accordance with food hygiene, health & safety & compliance
- Lead the team in line with our priorities and values around sustainability, committing to and reaching our agreed targets and goals
General Manager employer: The Culpeper Family Hospitality Group
The Culpeper offers a vibrant and supportive work environment in the heart of Spitalfields, where hospitality professionals can thrive. With a strong focus on employee development, competitive salaries, and a commitment to responsible sourcing, we empower our team to deliver exceptional guest experiences while fostering a positive workplace culture. Join us to be part of an independent, forward-thinking hospitality group that values your contributions and prioritises your well-being.
Contact Details:
The Culpeper Family Hospitality Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even pop into pubs and restaurants to chat with managers. You never know when a casual conversation might lead to your next big opportunity!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a meet-up, let your warmth and passion for hospitality shine through. Share stories about your experiences and how you've built great teams. Remember, they want someone who fits their culture!
✨Tip Number 3
Research the company! Dive deep into The Culpeper's values and mission. When you know what they stand for, you can tailor your conversations to show how your experience aligns with their goals, especially around responsible sourcing and creating a positive workplace culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of The Culpeper Family Hospitality Group. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating outstanding guest experiences and responsible sourcing. Share specific examples that highlight your love for the industry.
Tailor Your CV:Make sure your CV is tailored to the role of General Manager at The Culpeper. Highlight your experience leading teams, managing operations, and driving sales. We’re looking for someone who aligns with our values, so don’t be shy about showcasing your relevant skills!
Be Authentic:We value kindness and authenticity, so be yourself in your written application. Use a warm and professional tone that reflects your personality. This is your chance to show us how you would set the tone for great service at The Culpeper!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our independent, forward-thinking hospitality group!
How to prepare for a job interview at The Culpeper Family Hospitality Group
✨Know Your Venue
Before the interview, take some time to research The Culpeper. Familiarise yourself with its history, menu offerings, and unique features like the roof garden and wood-fired grill. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've built strong teams and fostered a positive workplace culture in previous roles. Highlight your approach to developing people and maintaining high standards in hospitality.
✨Demonstrate Commercial Awareness
Understanding P&L and operational costs is key for this role. Brush up on your financial knowledge and be ready to discuss how you've successfully driven revenue in past positions. Consider bringing ideas on how you could apply this knowledge at The Culpeper.
✨Emphasise Your Passion for Sustainability
Given the focus on responsible sourcing and sustainability, be sure to express your commitment to these values. Share any relevant experiences or initiatives you've been involved in that align with The Culpeper's mission to use hospitality as a force for good.
