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For Companies At a Glance
- Tasks: Drive revenue growth and optimise e-commerce strategies for The Cruise Maps.
- Company: Join a fast-growing digital platform for cruise travellers with a strong customer base.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Why this job: Lead a thriving e-commerce business and make a significant impact in the cruise industry.
- Qualifications: Proven experience in e-commerce and a passion for driving revenue growth.
- Other info: Be part of a dynamic team focused on innovation and customer satisfaction.
The predicted salary is between 72000 - 108000 £ per year.
The Cruise Globe is building the world’s leading digital platform for cruise travellers. Alongside the Cruise Globe platform and app, we operate The Cruise Maps (thecruisemaps.com), a fast-growing e-commerce business selling premium physical products to cruise travellers around the world. The Cruise Maps launched in summer 2023 and has grown rapidly, generating £1.2m in revenue last year and remaining the largest revenue line in the business today. It is profitable, well-loved by customers, and strategically important.
As the company scales, we need dedicated senior ownership of The Cruise Maps to ensure it continues to grow strongly, efficiently, and intelligently, without pulling focus away from the future of the platform.
Requirements
We are hiring a Head of E‑commerce to own and drive the revenue growth of The Cruise Maps. This role exists to take over the day‑to‑day commercial and growth leadership of the e‑commerce business. Today, much of this responsibility sits with the CEO by default. While the CEO will remain closely involved in major decisions and direction, this role is about introducing experienced, specialist judgment into how The Cruise Maps is grown.
You will own how The Cruise Maps grows. That includes marketing performance, pricing strategy, contribution discipline, supplier and fulfilment considerations, customer experience, and close collaboration with product and partnerships. Marketing is the primary lever, but it is not the only one.
This is not a general management role and not a pure marketing role. It is a senior commercial role for someone who lives and breathes e‑commerce, understands what great looks like, and is capable of independently identifying and executing the changes that materially move revenue.
Success in this role is defined by:
- Strong top‑line revenue growth for The Cruise Maps
- Increasing discipline around contribution margin and unit economics
- A clear reduction in CEO involvement in tactical e‑commerce decision‑making
- A well‑run, predictable, and continuously improving e‑commerce growth engine
What You’ll Be Doing
- Own Revenue Growth for The Cruise Maps
- Take primary responsibility for growing top‑line revenue across all e‑commerce channels
- Own and optimise revenue growth for a large, international Shopify‑based e‑commerce business
- Develop and execute the growth strategy in close partnership with the CEO
- Ensure growth is ambitious but commercially disciplined
Lead E‑commerce Marketing Performance
- Own performance across paid social, email marketing, affiliates, and other growth channels
- Set direction for, manage, and hold external agencies to account
Head of E-commerce (The Cruise Maps) in London employer: The Cruise Globe
Contact Detail:
The Cruise Globe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of E-commerce (The Cruise Maps) in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at The Cruise Maps or similar companies. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in e-commerce. Highlight how you've driven revenue growth and improved customer experiences. This will help us see your potential impact on The Cruise Maps.
✨Tip Number 3
Be proactive! Don’t wait for job openings to apply. If you think you’re a great fit for The Cruise Maps, send us a message through our website. We love hearing from passionate candidates who want to be part of our journey.
✨Tip Number 4
Stay updated on industry trends! Follow e-commerce news and understand what’s happening in the cruise travel market. This knowledge will not only impress us but also help you tailor your approach when discussing strategies for The Cruise Maps.
We think you need these skills to ace Head of E-commerce (The Cruise Maps) in London
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let your enthusiasm for e-commerce shine through! We want to see that you live and breathe this space, so share your experiences and insights that demonstrate your love for driving revenue growth.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific requirements of the Head of E-commerce role. Highlight your relevant skills and experiences that align with our vision for The Cruise Maps, showing us why you're the perfect fit!
Be Data-Driven: We’re all about numbers here, so don’t shy away from showcasing your achievements with data. Include metrics and examples that illustrate how you've successfully driven revenue growth in previous roles – we love a good success story backed by figures!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at The Cruise Globe
✨Know Your Numbers
Before the interview, make sure you’re familiar with key metrics related to e-commerce growth, such as revenue figures, conversion rates, and customer acquisition costs. Being able to discuss these numbers confidently will show that you understand the commercial side of the business.
✨Showcase Your Strategy Skills
Prepare to discuss specific strategies you've implemented in previous roles that led to significant revenue growth. Be ready to explain your thought process behind pricing strategies, marketing performance, and how you’ve optimised customer experience in an e-commerce setting.
✨Understand The Cruise Maps
Do your homework on The Cruise Maps and its current market position. Familiarise yourself with their product offerings, customer demographics, and any recent marketing campaigns. This knowledge will help you tailor your responses and demonstrate genuine interest in the role.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. Inquire about their long-term vision for The Cruise Maps, challenges they currently face, or how they measure success in this role. This shows that you’re not just interested in the position but also invested in the company’s future.
