At a Glance
- Tasks: Lead and manage F&B operations, ensuring exceptional guest experiences.
- Company: Join RBH, a top-rated hospitality employer that values its people.
- Benefits: Enjoy discounts, flexible working, wellness events, and free meals on duty.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a vibrant team and grow your career.
- Qualifications: Proven leadership skills and strong experience in F&B operations.
The predicted salary is between 30000 - 40000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF AN Assistant F&B Manager at THE CROWN HOTEL HARROGATE
- Oversee daily F&B operations, in collaboration with the F&B Manager
- Lead and manage the F&B department, providing guidance, support, and training to ensure high levels of service.
- Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction.
- Review financial performance and implement strategies to improve profitability.
- Ensure the hotel meets or exceeds quality standards for cleanliness, maintenance, and guest safety through regular inspections and evaluations.
- Ensure compliance with health, safety, and environmental regulations; lead staff training on emergency procedures and best practices.
- Communicate operational performance and challenges to senior management through regular reports on guest satisfaction, financial results, and operational metrics.
- Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency.
- Ensuring all departments (front office, housekeeping, F&B, maintenance) are running smoothly and efficiently, in the role of Duty Manager.
WHAT WE NEED FROM YOU
- Proven leadership skills with the ability to motivate and manage teams, ensuring a positive and productive work environment.
- Strong experience in F&B operations.
- A guest-centric mindset with a focus on delivering exceptional service and resolving guest issues promptly and professionally.
- Strong problem-solving abilities, capable of thinking on your feet and addressing operational issues quickly and efficiently.
- Exceptional communication skills, with the ability to interact effectively with guests, staff, and senior management.
- Ability to multitask and manage time effectively in a fast-paced, dynamic environment.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Assistant F&B Manager in Harrogate employer: The Crown Hotel
At RBH, we pride ourselves on being a people-first employer, offering a vibrant work culture that champions diversity, health, and wellbeing. As an Assistant F&B Manager at The Crown Hotel Harrogate, you will benefit from a comprehensive package including flexible working arrangements, generous discounts, and opportunities for professional growth, all while contributing to a team that is consistently recognised as one of the Top 30 Best Places to Work in Hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant F&B Manager in Harrogate
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Crown Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Crown Hotel
Don't be shy about reaching out to The Crown Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant F&B Manager in Harrogate
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Crown Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Crown Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
