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- Tasks: Lead and mentor a team while managing property portfolios and enhancing customer experience.
- Company: Join The Crown Estate, a prestigious organisation focused on sustainable property management.
- Benefits: Enjoy flexible working, private healthcare, 28 days holiday, and shopping discounts.
- Why this job: Be part of a dynamic team that values work-life balance and professional development.
- Qualifications: 5+ years of experience, ideally MRICS, with strong property management and leadership skills.
- Other info: We are a disability confident employer, offering alternative application methods.
The predicted salary is between 43200 - 72000 £ per year.
Advert Close date: Friday 22ndAugust 2025
Join The Crown Estate as a Senior Surveying Manager (Senior Associate)
Purpose of Role
This role provides primary oversight of the St James East & South portfolio, including the onboarding and ongoing management of 10 Spring Gardens and New Zealand House. The successful candidate will support, lead and mentor the team to deliver the business plan objectives in collaboration with Asset Management.
Context of Opportunity / Main Accountabilities
Reporting to the Commercial PM Ops & St James Lead, the Senior Surveying Manager will:
- Build strong relationships with internal teams and external partners to address historic performance issues.
- Ensure accurate property management data and financial reporting across the East Side portfolio.
- Oversee service charge budgets and reconciliations in line with RICS guidelines and business performance metrics.
- Support lease enforcement and ensure timely rent collection and financial discipline.
- Lead team meetings and contribute to strategic asset planning to enhance income and operational efficiency.
- Mentor junior colleagues, set objectives, conduct appraisals and support professional development.
- Enhance customer experience through high-quality, timely communication and engagement.
Most Important Skills-Based Requirements
We are seeking a candidate who brings:
- A minimum of 5 years post-qualification experience, ideally MRICS.
- Experience in delivering and mobilising high-profile developments.
- Strong property management experience, with a focus on customer service and stakeholder coordination.
- In-depth knowledge of landlord and tenant law, with practical application.
- Experience managing mixed-use, multi-let buildings.
- Proven ability to lead and develop teams, including training and succession planning.
- Strong analytical skills and proficiency in Excel.
- Ability to manage multiple priorities under pressure and deliver effective solutions.
- Excellent verbal and written communication skills.
- Awareness of sustainability, net zero and ESG principles, with working knowledge of NABERS preferred.
Our Offering / benefits:
As well as a competitive salary, pension and performance relatedbonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End,to private healthcare; life andcritical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly,enabling you to be your best self to work.
Disability Disclaimer:
We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme – GOV.UK ( .
We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on
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Senior Surveying Manager (Senior Associate) Urban · The Crown Estate, 1 St James Market · employer: The Crown Estate
Contact Detail:
The Crown Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Surveying Manager (Senior Associate) Urban · The Crown Estate, 1 St James Market ·
✨Tip Number 1
Network with professionals in the property management and surveying sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights into The Crown Estate's culture and expectations.
✨Tip Number 2
Familiarise yourself with The Crown Estate's recent projects and initiatives, especially those related to sustainability and ESG principles. This knowledge will help you demonstrate your alignment with their values during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing mixed-use, multi-let buildings. Be ready to provide specific examples of how you've successfully navigated challenges in these environments, as this is a key requirement for the role.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've mentored junior colleagues and contributed to team development. Highlighting your ability to lead and develop teams will be crucial for this position.
We think you need these skills to ace Senior Surveying Manager (Senior Associate) Urban · The Crown Estate, 1 St James Market ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in property management and team leadership. Emphasise your MRICS qualification and any specific projects that demonstrate your ability to manage mixed-use, multi-let buildings.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the responsibilities of the Senior Surveying Manager role. Mention your experience in stakeholder coordination and your approach to enhancing customer experience, as these are key aspects of the job.
Showcase Your Analytical Skills: Provide examples in your application that demonstrate your strong analytical skills and proficiency in Excel. This could include specific instances where you used data to drive decisions or improve operational efficiency.
Highlight Leadership Experience: Discuss your experience in mentoring and developing teams. Include details about how you've set objectives, conducted appraisals, and supported professional development, as this is crucial for the role.
How to prepare for a job interview at The Crown Estate
✨Know Your Portfolio
Familiarise yourself with the St James East & South portfolio, including key properties like 10 Spring Gardens and New Zealand House. Understanding the specifics of these assets will help you demonstrate your readiness to manage them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and mentored teams in the past. Highlight your experience in setting objectives and conducting appraisals, as this role requires strong leadership capabilities.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with service charge budgets and financial reporting. Show that you understand RICS guidelines and can ensure financial discipline within property management.
✨Communicate Effectively
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Prepare to discuss how you enhance customer experience through timely communication and engagement.