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- Tasks: Lead daily operations and enhance retail and deli offerings at Windsor Farm Shop.
- Company: Join The Crown Estate, a historic national landowner committed to sustainability and conservation.
- Benefits: Enjoy flexible working options and training opportunities in a supportive environment.
- Why this job: Be part of a dynamic team in a beautiful setting, making a real impact on customer experience.
- Qualifications: Experience in premium food retail and strong leadership skills are essential; training provided for specific qualifications.
- Other info: We welcome diverse applicants and offer adjustments for the application process.
The predicted salary is between 28800 - 43200 £ per year.
Join The Crown Estate team at the Windsor Farm Shop as a Retail and Deli Manager! The Crown Estate is a significant national landowner with a diverse portfolio including urban centres, rural holdings, and the seabed around England, Wales, and Northern Ireland. Established in 1760, it operates independently and commercially to enhance the value of its portfolio for the nation. Windsor Great Park, part of The Crown Estate, covers approximately 6,400 hectares (15,800 acres) and features forests, grasslands, lakes, and gardens. It is an ancient Royal landscape with over a millennium of history, including monuments, rare wildlife, and National Collections of plants and Champion Trees. The estate is committed to environmental sustainability and rural conservation.
This role involves managing daily operations and leading the development of our retail and deli offerings to reach their full potential, aligned with our vision and objectives. You will be responsible for delivering business targets and ensuring exceptional customer service.
Main Accountabilities:- Audit compliance with legal requirements such as HACCP, Sale of Alcohol, Trading Standards, Health and Safety, and Security, and address issues proactively.
- Develop and maintain risk assessments; ensure staff awareness and compliance.
- Contribute to the retail development strategy for food, drink, gifts, plants, and delicatessen.
- Review budgets weekly, monitor performance, and implement actions.
- Optimize product margins, benchmark performance, and monitor PowerBI reports.
- Manage stock performance, adjust product lines, and optimize staff rotas based on variances.
- Identify margin improvements and develop seasonal product themes aligned with the estate’s vision.
- Enhance visual merchandising to boost sales, ensure stock management is effective, and minimize wastage and loss.
- Lead the team to deliver high productivity, quality, and customer service, fostering cross-functional collaboration.
- Act as Duty Manager and Fire Marshal, and handle site opening/closing responsibilities.
- Manage team performance, conduct inductions, and contribute to business planning and budgeting.
- Build strong supplier relationships, negotiate prices, and uphold ethical purchasing.
- Maintain knowledge of industry trends and legislation to identify opportunities.
- Experience in premium food retail, with a proven track record of results.
- Experience in delicatessen operations is desirable.
- Financial management and budget control skills.
- Ability to develop operational policies and procedures.
- Excellent communication skills and a customer-focused approach.
- Motivational leadership and organizational skills.
- Commercial awareness and attention to detail.
- Personal Licence Holder (training provided), Food Hygiene Level 2 (training provided), HACCP Level 3 (training provided), Fire Marshal trained.
- Intermediate to advanced Excel skills.
- Adaptable, collaborative, and proactive working style.
How to Apply: Submit your application via The Crown Estate Careers website. We are a disability confident employer and flexible on application formats. For questions or adjustments, contact us at.
Retail and Deli Manager - Windsor Farm Shop employer: The Crown Estate
Contact Detail:
The Crown Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail and Deli Manager - Windsor Farm Shop
✨Tip Number 1
Familiarise yourself with the specific operations of a delicatessen and premium food retail. Understanding the nuances of these sectors will help you speak confidently about your experience and how it aligns with the role.
✨Tip Number 2
Network with professionals in the food retail industry, especially those with experience in delicatessens. Attend local food fairs or industry events to make connections that could provide insights or even referrals.
✨Tip Number 3
Stay updated on current trends in premium food retail and customer service excellence. Being able to discuss recent developments or innovative practices during your interview can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your financial management skills by reviewing key performance indicators relevant to retail. Be ready to discuss how you've successfully managed budgets and improved margins in previous roles.
We think you need these skills to ace Retail and Deli Manager - Windsor Farm Shop
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Retail and Deli Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in premium food retail and delicatessen operations. Use bullet points to make it easy to read and focus on achievements that demonstrate your financial management and leadership skills.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific examples of how you have successfully managed teams, improved product margins, or enhanced customer service in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at The Crown Estate
✨Showcase Your Retail Experience
Make sure to highlight your previous experience in premium food retail and delicatessen operations. Be prepared to discuss specific examples of how you've successfully managed teams, improved sales, or enhanced customer service in similar roles.
✨Demonstrate Financial Acumen
Since the role involves budget control and financial management, be ready to talk about your experience with financial reporting, monitoring performance, and implementing cost-saving measures. Use concrete figures from past roles to illustrate your success.
✨Emphasise Leadership Skills
The Crown Estate is looking for a motivational leader. Prepare to discuss your leadership style and provide examples of how you've developed team performance, conducted inductions, and fostered collaboration among staff in previous positions.
✨Research The Crown Estate
Familiarise yourself with The Crown Estate's values, mission, and recent initiatives, especially regarding sustainability and rural conservation. This knowledge will help you align your answers with their objectives and demonstrate your genuine interest in the role.
