At a Glance
- Tasks: Lead inclusive community engagement for major London developments and build trusted relationships.
- Company: The Crown Estate, a leader in urban development with a focus on community impact.
- Benefits: Competitive salary, flexible working, private healthcare, and 28 days holiday.
- Other info: Join a supportive team that values work-life balance and personal wellbeing.
- Why this job: Make a real difference in communities while shaping impactful urban projects.
- Qualifications: Experience in community engagement and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
Purpose of Role:
To lead and deliver high-quality, inclusive community engagement across The Crown Estate’s Urban portfolio, with a primary focus on major London developments. The role ensures that community insight meaningfully informs project design, planning and delivery, while building trusted relationships with a range of stakeholders and proactively managing engagement and reputational risk.
Context of Opportunity / Main Accountabilities:
- Lead the development and delivery of inclusive, outcome-focused community engagement strategies across major development projects.
- Act as the engagement lead within project teams, ensuring community insight informs decision-making at all stages of the project lifecycle.
- Build and maintain trusted, long-term relationships with local communities, stakeholders and partners.
- Monitor community sentiment and stakeholder dynamics, providing clear advice on engagement approaches and potential risks.
- Identify, manage and mitigate reputational risks related to community and stakeholder issues.
- Champion innovative, inclusive and forward-thinking approaches to community engagement across the portfolio, drawing on emerging best practice and external insight.
- Act as an internal and external advocate for the value of authentic engagement, influencing project teams, stakeholders and partners to embed progressive approaches that enhance community voice, inform decision-making and deliver long-term social value.
- Develop and deliver initiatives that create social, environmental and economic value alongside development objectives.
- Collaborate with internal teams, including Urban, Sustainability, Communications and External Affairs, to ensure alignment with broader strategies.
- Manage external partners and consultants to support delivery of engagement activities.
- Provide structured reporting on engagement activity, key insights, risks and outcomes.
- Contribute to continuous improvement by sharing insight and best practice across the wider portfolio.
Most Important Skills Based Requirements:
- Demonstrable experience leading community engagement within complex development or built environment projects.
- Strong understanding of inclusive, two-way engagement approaches that encourage broad participation.
- Ability to build and sustain trusted relationships with diverse communities and stakeholders.
- Experience managing stakeholder dynamics and reputational risk.
- Ability to work with autonomy and apply sound judgement in complex or sensitive situations.
- Strong communication and influencing skills across a range of audiences.
- Experience collaborating effectively within multidisciplinary teams.
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer:
We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly, or at careers@thecrownestate.co.uk.
Please note that if we receive a high volume of applications, we may close this advert early. We encourage you to apply as soon as possible.
Senior Community Engagement Manager in London employer: The Crown Estate
The Crown Estate is an exceptional employer, offering a dynamic work environment that prioritises community engagement and social value in the heart of London. With a strong commitment to employee wellbeing, flexible working arrangements, and comprehensive benefits including private healthcare and generous family policies, we foster a culture of inclusivity and professional growth. Join us to make a meaningful impact while enjoying a supportive atmosphere that values your contributions and encourages innovative thinking.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Community Engagement Manager in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by The Crown Estate.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like The Crown Estate.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at The Crown Estate.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at The Crown Estate. Apply directly through us to stand out!
We think you need these skills to ace Senior Community Engagement Manager in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of The Crown Estate. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Senior Community Engagement Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at The Crown Estate
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of The Crown Estate. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
