The Crown Estate in London is looking for a Customer Service Executive to join our Operations team. You will deliver our customer strategy by providing high-quality service across a broad range of matters, engaging with customers and internal stakeholders via our CRM platform and in person.
You will capture feedback, maintain records in Microsoft Dynamics 365, monitor KPIs and help implement new engagement technology to improve service and loyalty.
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Customer Service Specialist — Elevate Customer Experience in London employer: The Crown Estate
The Crown Estate is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, with ample opportunities for growth and advancement within the organisation. The inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place to contribute to impactful financial strategies in urban real estate.
