At a Glance
- Tasks: Manage outstanding payments and resolve tenant queries in a dynamic team.
- Company: Join a unique business with a rich heritage and diverse portfolio.
- Benefits: Enjoy flexible working, competitive salary, and 28 days holiday plus more.
- Other info: We value inclusivity and offer support for all applicants.
- Why this job: Make a real impact on financial performance while growing your career.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 27900 - 34100 £ per year.
Are you detail-oriented, proactive, and passionate about delivering excellent financial service? We’re looking for a Credit Controller to join our dynamic team, where collaboration and precision are key to success. In this role, you’ll be responsible for managing and reducing outstanding debtor balances across our commercial and residential property portfolio. You’ll work closely with internal teams and clients to resolve queries, reconcile receipts, and ensure accurate financial records.
What you’ll be doing:
- Engaging with clients via phone, email, and mail to recover outstanding payments
- Resolving complex tenant queries and disputes in collaboration with property and finance teams
- Issuing invoices, statements, and reminder letters
- Supporting fund allocation and reconciliation of accounts
- Maintaining accurate records and reporting on aged debtors
- Updating databases and spreadsheets to track progress and activity
What you’ll bring:
- Proven experience in credit control or financial operations
- Excellent communication and relationship-building skills
- Great analytical and organisational abilities
- Confidence in managing conflict and resolving issues
- Proficiency in accounting systems and MS Office
- Experience in property services is a plus, but not essential
What we offer:
- A collaborative and inclusive team environment
- Opportunities to grow and develop your career
- A role where your contribution directly impacts business performance
- A competitive salary, pension and performance related bonus offering
- A wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more.
We value work life balance and your wellbeing highly, enabling you to be your best self to work. If you’re ready to take ownership of your work and thrive in a fast-paced environment, we’d love to hear from you.
Credit Controller - FTC in London employer: The Crown Estate
The Crown Estate is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, with ample opportunities for growth and advancement within the organisation. The inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place to contribute to impactful financial strategies in urban real estate.
