Assistant Finance Manager - (Facilities Management) - FTC in London

About The Crown Estate

At The Crown Estate, we manage land and property on behalf of the nation, creating long-term value for communities, businesses and the environment. Our Urban portfolio includes some of London’s most recognised destinations, supported by expert Facilities Management and Finance teams who ensure our buildings operate efficiently, sustainably and compliantly.

The Role

We are looking for an FM Assistant Finance Manager to join our Facilities Management Finance team on a fixed-term maternity cover contract. This role plays a key part in managing utility costs across our portfolio, ensuring invoices are accurately processed, paid on time and effectively reconciled.

Working closely with internal FM teams, external utility providers and our energy consultants Carbonxgen, you will help maintain strong financial controls while supporting continuous improvement in utility payment processes.

Key Responsibilities

• Manage the end-to-end processing of utility invoices across the portfolio, including service charge (Horizon) and non-service charge (Agresso).
• Act as a key point of contact for Carbonxgen, utility providers and internal stakeholders regarding utility queries.
• Liaise with FM and Property Management teams to review, code and action utility invoices and statements.
• Request, reconcile and review monthly utility statements, providing feedback where required.
• Lead and attend monthly meetings with Carbonxgen and utility suppliers, focused on clearing aged debt and resolving PO or billing issues.
• Manage escalation issues, including liaising with bailiffs where required to prevent service disconnections.
• Raise purchase orders and ensure accurate coding of utility costs.
• Manage the TCE Property Management utilities mailbox.
• Resolve credit balances and support account reconciliations.
• Identify opportunities to improve and streamline utility payment processes.
• Provide ad hoc support and cover within the FM Finance team as needed.

About You

• Previous experience in a finance, accounts, or utilities-focused role, ideally within property or facilities management (or a comparable environment).
• Strong organisational skills with excellent attention to detail.
• Confident managing multiple stakeholders, including external suppliers and internal teams.
• Commercially aware with a proactive approach to problem-solving and process improvement.
• Strong written and verbal communication skills.
• Willingness to learn, develop and contribute positively to a collaborative team environment.

Qualifications

• A-levels or equivalent.

What We Offer

• The opportunity to work within a high-profile, purpose-led organisation.
• Exposure to a diverse and prestigious urban property portfolio.
• A supportive team environment with strong collaboration across finance, FM and sustainability.
• Competitive salary and benefits package for the duration of the contract.

Our Offering / benefits:

As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.

Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.