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For Companies At a Glance
- Tasks: Support day-to-day management of urban assets and deliver exceptional facilities services.
- Company: Join The Crown Estate, managing iconic London properties with a focus on sustainability.
- Benefits: Competitive salary, flexible working, private healthcare, and 28 days holiday.
- Other info: Dynamic environment with opportunities for learning, development, and career progression.
- Why this job: Build a career in Facilities Management while contributing to sustainable, high-performing buildings.
- Qualifications: Experience in Facilities Management or related fields; strong customer focus and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Crown Estate
At The Crown Estate, we manage land and property on behalf of the nation, creating lasting value for communities, businesses and the environment. Our urban portfolio includes some of London’s most iconic destinations, and our Facilities Management team plays a vital role in delivering safe, sustainable and exceptional places to work and visit.
The Role
We are seeking an Assistant Building Manager to support the day-to-day management of one or more urban assets within our London portfolio. Working closely with the Building Manager and wider Facilities Management team, you will help deliver best-in-class facilities services, ensure compliance, and contribute to an outstanding customer experience for our occupiers. This is an excellent opportunity for someone looking to build a career in Facilities Management within a values-led, high-profile organisation.
Key Responsibilities
- Support a safety-first culture, assisting with health & safety, fire safety and statutory compliance across the building(s).
- Assist the Building Manager with day-to-day operations, covering both hard and soft FM services.
- Support the management of contractors, including reviewing RAMS, issuing permits to work and monitoring performance.
- Help maintain site compliance records, including fire and water logbooks, inspections and audits.
- Work closely with occupiers, providing a high-quality customer service and supporting fit-out projects in line with TCE processes.
- Assist with financial management, including service charge and OPEX budgets, purchase orders, variance reporting and reconciliations.
- Build strong relationships with service partners to ensure delivery in line with lease obligations and agreed KPIs.
- Support planned and reactive maintenance, major works projects and liaising with surveyors, consultants and insurers as required.
- Contribute to The Crown Estate’s ambition to deliver a net zero carbon estate by 2030, supporting building-level sustainability initiatives.
- Support business continuity planning, emergency response and evacuation drills.
- Deputise for the Building Manager or Facilities Manager during periods of absence, with senior support.
About You
- Previous experience within Facilities Management, property, or a related environment (minimum 2 years, or equivalent transferable experience).
- Strong customer focus with the ability to build effective relationships with occupiers, contractors and internal stakeholders.
- Good working knowledge of health & safety, compliance and operational risk.
- Organised, proactive and comfortable managing multiple tasks in a fast-paced environment.
- Commercially aware with an eye for continuous improvement.
- Confident communicator, both verbally and in writing.
- Supportive of change and keen to develop within a professional FM environment.
Qualifications (or working towards)
- A-levels or equivalent.
- IOSH Managing Safely.
- IWFM Level 3 (or equivalent).
- Working towards Associate RICS or MIWFM.
What We Offer
- The opportunity to work on prestigious, nationally significant assets.
- A supportive environment focused on learning, development and progression.
- Competitive salary and benefits package.
- A role where your work directly contributes to sustainable, safe and high-performing buildings.
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
Assistant Building Manager in London employer: The Crown Estate
Contact Detail:
The Crown Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Building Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the Facilities Management field, especially those connected to The Crown Estate. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research The Crown Estate’s projects and values. Show us you’re not just another candidate but someone who genuinely cares about sustainability and customer service.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can support health & safety and compliance, as these are key areas for the Assistant Building Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at The Crown Estate.
We think you need these skills to ace Assistant Building Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Building Manager role. Highlight your experience in Facilities Management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at The Crown Estate. Keep it concise but impactful!
Showcase Your Customer Focus: Since customer service is key in this role, share examples of how you've built strong relationships with clients or stakeholders in the past. We love to see candidates who understand the importance of a great customer experience!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Crown Estate
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Assistant Building Manager role. Familiarise yourself with facilities management concepts, health and safety regulations, and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your experience in facilities management or related fields. Highlight situations where you've successfully managed contractors, ensured compliance, or improved customer satisfaction. This will give the interviewers a clear picture of how you can contribute to their team.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, sustainability initiatives, and the team you'll be working with. This not only shows your interest but also helps you determine if the company aligns with your values and career goals.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The Crown Estate values a supportive environment, so showing your enthusiasm for the role and your willingness to learn and grow will resonate well with the interviewers. Remember, they want to see the real you!