At a Glance
- Tasks: Manage outstanding payments and resolve tenant queries in a dynamic team.
- Company: Join a unique business with a diverse portfolio and a collaborative culture.
- Benefits: Competitive salary, flexible working, private healthcare, and 28 days holiday.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on financial performance while developing your career.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Are you detail-oriented, proactive, and passionate about delivering excellent financial service? We’re looking for a Credit Controller to join our dynamic team, where collaboration and precision are key to success.
In this role, you’ll be responsible for managing and reducing outstanding debtor balances across our commercial and residential property portfolio. You’ll work closely with internal teams and clients to resolve queries, reconcile receipts, and ensure accurate financial records.
What you’ll be doing:
- Engaging with clients via phone, email, and mail to recover outstanding payments
- Resolving complex tenant queries and disputes in collaboration with property and finance teams
- Issuing invoices, statements, and reminder letters
- Supporting fund allocation and reconciliation of accounts
- Maintaining accurate records and reporting on aged debtors
- Updating databases and spreadsheets to track progress and activity
What you’ll bring:
- Proven experience in credit control or financial operations
- Excellent communication and relationship-building skills
- Great analytical and organisational abilities
- Confidence in managing conflict and resolving issues
- Proficiency in accounting systems and MS Office
- Experience in property services is a plus, but not essential
What we offer:
- A collaborative and inclusive team environment
- Opportunities to grow and develop your career
- A role where your contribution directly impacts business performance
- Competitive salary, pension and performance related bonus offering
- A wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more.
We value work life balance and your wellbeing highly, enabling you to be your best self to work. If you’re ready to take ownership of your work and thrive in a fast-paced environment, we’d love to hear from you.
Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on careers@thecrownestate.co.uk.
Credit Controller - FTC employer: The Crown Estate
The Crown Estate is an exceptional employer, offering a unique opportunity to lead customer operations across the renowned Windsor Estate, which attracts over 5 million visitors annually. With a strong commitment to employee wellbeing, flexible working arrangements, and a culture that values inclusivity and professional growth, employees can thrive in a dynamic environment that balances stewardship with commercial success. The role not only provides competitive benefits but also the chance to shape memorable visitor experiences while contributing to the preservation of the estate's rich heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - FTC
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like The Crown Estate. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller - FTC
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to The Crown Estate.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on The Crown Estate's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at The Crown Estate
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with The Crown Estate.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at The Crown Estate will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former The Crown Estate employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
