Customer Platforms Lead: Strategy, UX & Delivery in City of London
Customer Platforms Lead: Strategy, UX & Delivery

Customer Platforms Lead: Strategy, UX & Delivery in City of London

City of London Full-Time 43200 - 72000 £ / year (est.) No home office possible
The Crown Estate

At a Glance

  • Tasks: Lead and enhance customer engagement platforms while ensuring top-notch user experience.
  • Company: Leading property manager in London with a focus on innovation.
  • Benefits: Competitive pay, extensive benefits, and a strong emphasis on work-life balance.
  • Why this job: Make a real difference in customer engagement and drive impactful projects.
  • Qualifications: Experience in platform management and a strong technical background.
  • Other info: Join a dynamic team dedicated to enhancing customer experiences.

The predicted salary is between 43200 - 72000 £ per year.

A leading property manager located in London seeks a Customer Platforms Manager to manage and enhance customer engagement platforms. This role involves overseeing project delivery, ensuring exceptional user experience, and integrating technologies like Dynamics 365.

Candidates should have extensive platform management experience, strong technical skills, and a customer-focused mindset.

The role offers competitive remuneration along with extensive benefits that promote work-life balance and well-being.

Customer Platforms Lead: Strategy, UX & Delivery in City of London employer: The Crown Estate

As a leading property manager in London, we pride ourselves on fostering a dynamic work culture that prioritises employee well-being and professional growth. Our commitment to work-life balance is reflected in our competitive remuneration and extensive benefits, making us an excellent employer for those looking to make a meaningful impact in customer engagement platforms while enjoying a supportive and innovative environment.
The Crown Estate

Contact Detail:

The Crown Estate Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Platforms Lead: Strategy, UX & Delivery in City of London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Showcase your skills! Create a portfolio or a personal website that highlights your experience with customer engagement platforms and project delivery. This is your chance to shine and demonstrate your technical prowess.

✨Tip Number 3

Prepare for interviews by researching the company and its platforms. Understand their user experience goals and think about how you can contribute to enhancing them. Tailor your answers to show you're the perfect fit!

✨Tip Number 4

Don’t forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you’re serious about joining our team and helps us keep track of your application.

We think you need these skills to ace Customer Platforms Lead: Strategy, UX & Delivery in City of London

Project Delivery
User Experience (UX)
Platform Management
Technical Skills
Customer Engagement
Dynamics 365
Customer-Focused Mindset
Stakeholder Management

Some tips for your application 🫡

Show Your Passion for Customer Engagement: When writing your application, let us see your enthusiasm for enhancing customer engagement platforms. Share specific examples of how you've improved user experiences in the past – this will really make you stand out!

Highlight Your Technical Skills: Make sure to showcase your technical expertise, especially with tools like Dynamics 365. We want to know how your skills can help us integrate and enhance our platforms, so don’t hold back on the details!

Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description and relate your experience directly to the responsibilities mentioned. This shows us that you’ve done your homework and are genuinely interested.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at The Crown Estate

✨Know Your Platforms

Make sure you’re well-versed in customer engagement platforms, especially Dynamics 365. Brush up on your technical skills and be ready to discuss how you've managed similar platforms in the past.

✨User Experience is Key

Prepare examples of how you've enhanced user experience in previous roles. Think about specific projects where your input made a difference and be ready to share those stories.

✨Showcase Your Project Management Skills

Be ready to talk about your experience overseeing project delivery. Highlight any methodologies you’ve used, like Agile or Scrum, and how they helped you achieve successful outcomes.

✨Customer-Centric Mindset

Demonstrate your customer-focused approach by sharing instances where you prioritised customer needs. Discuss how you gather feedback and implement changes based on user insights.

Customer Platforms Lead: Strategy, UX & Delivery in City of London
The Crown Estate
Location: City of London

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