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For Companies At a Glance
- Tasks: Support day-to-day management of urban assets and deliver exceptional facilities services.
- Company: Join The Crown Estate, managing iconic London properties with a focus on sustainability.
- Benefits: Competitive salary, flexible working, private healthcare, and 28 days holiday.
- Other info: Dynamic environment with strong focus on learning, development, and career progression.
- Why this job: Build a career in Facilities Management while contributing to sustainable, high-performing buildings.
- Qualifications: Experience in Facilities Management or related fields; A-levels or equivalent preferred.
The predicted salary is between 30000 - 40000 £ per year.
About The Crown Estate
At The Crown Estate, we manage land and property on behalf of the nation, creating lasting value for communities, businesses and the environment. Our urban portfolio includes some of London’s most iconic destinations, and our Facilities Management team plays a vital role in delivering safe, sustainable and exceptional places to work and visit.
The Role
We are seeking an Assistant Building Manager to support the day-to-day management of one or more urban assets within our London portfolio. Working closely with the Building Manager and wider Facilities Management team, you will help deliver best-in-class facilities services, ensure compliance, and contribute to an outstanding customer experience for our occupiers. This is an excellent opportunity for someone looking to build a career in Facilities Management within a values-led, high-profile organisation.
Key Responsibilities
- Support a safety-first culture, assisting with health & safety, fire safety and statutory compliance across the building(s).
- Assist the Building Manager with day-to-day operations, covering both hard and soft FM services.
- Support the management of contractors, including reviewing RAMS, issuing permits to work and monitoring performance.
- Help maintain site compliance records, including fire and water logbooks, inspections and audits.
- Work closely with occupiers, providing a high-quality customer service and supporting fit‑out projects in line with TCE processes.
- Assist with financial management, including service charge and OPEX budgets, purchase orders, variance reporting and reconciliations.
- Build strong relationships with service partners to ensure delivery in line with lease obligations and agreed KPIs.
- Support planned and reactive maintenance, major works projects and liaising with surveyors, consultants and insurers as required.
- Contribute to The Crown Estate’s ambition to deliver a net zero carbon estate by 2030, supporting building-level sustainability initiatives.
- Support business continuity planning, emergency response and evacuation drills.
- Deputise for the Building Manager or Facilities Manager during periods of absence, with senior support.
About You
- Previous experience within Facilities Management, property, or a related environment (minimum 2 years, or equivalent transferable experience).
- Strong customer focus with the ability to build effective relationships with occupiers, contractors and internal stakeholders.
- Good working knowledge of health & safety, compliance and operational risk.
- Organised, proactive and comfortable managing multiple tasks in a fast-paced environment.
- Commercially aware with an eye for continuous improvement.
- Confident communicator, both verbally and in writing.
- Supportive of change and keen to develop within a professional FM environment.
Qualifications (or working towards)
- A-levels or equivalent.
- IOSH Managing Safely.
- IWFM Level 3 (or equivalent).
- Working towards Associate RICS or MIWFM.
What We Offer
- The opportunity to work on prestigious, nationally significant assets.
- A supportive environment focused on learning, development and progression.
- Competitive salary and benefits package.
- A role where your work directly contributes to sustainable, safe and high-performing buildings.
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
Assistant Building Manager employer: The Crown Estate
Contact Detail:
The Crown Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Building Manager
✨Tip Number 1
Network like a pro! Reach out to people in the Facilities Management field, especially those connected to The Crown Estate. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of health & safety regulations and compliance. Show us you’re not just a candidate, but someone who’s genuinely passionate about creating safe and sustainable spaces.
✨Tip Number 3
Practice your communication skills! You’ll need to build strong relationships with occupiers and contractors, so being able to articulate your thoughts clearly is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Crown Estate.
We think you need these skills to ace Assistant Building Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Building Manager role. Highlight your experience in Facilities Management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Customer Focus: Since customer service is key in this role, make sure to include examples of how you've built strong relationships with clients or stakeholders in the past. We want to know how you can enhance the experience for our occupiers!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at The Crown Estate
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Assistant Building Manager role. Familiarise yourself with health and safety regulations, compliance standards, and the basics of facilities management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a strong customer focus, prepare examples of how you've built effective relationships in previous roles. Think about times when you went above and beyond for clients or colleagues, and be ready to discuss these experiences during the interview.
✨Demonstrate Your Organisational Skills
The job requires managing multiple tasks in a fast-paced environment. Be prepared to talk about your time management strategies and how you prioritise tasks. You could even share a specific example of a project where you successfully juggled various responsibilities.
✨Align with Their Values
The Crown Estate is focused on sustainability and community value. Research their initiatives and think about how your personal values align with theirs. During the interview, express your enthusiasm for contributing to their net zero carbon ambition and how you can support their goals.