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- Tasks: Lead a team and create a welcoming environment for visitors in a creative studio.
- Company: Join a top international design practice known for innovative projects.
- Benefits: Enjoy hybrid working, fantastic perks, and great career progression.
- Why this job: Be the face of a leading design firm and make a real impact.
- Qualifications: Experience in front desk roles and strong communication skills.
- Other info: Dynamic, creative atmosphere with opportunities to grow and learn.
The predicted salary is between 28800 - 43200 £ per year.
A large, international and highly acclaimed design practice are seeking a Front of House Manager to oversee the team with the day to day running of the office and provide a professional and friendly welcome to visitors. The role will take control of the wider studio coordination as well as greeting guests upon arrival maintaining a warm and hospitable standard. You will adapt to work for an architecture practice, getting to know the projects and understanding day-to-day processes in a busy, creative environment. This is an exciting role with a company who are at the top of their game both in the UK and internationally! The studio specialises in ground-breaking projects that draw people and communities together for unforgettable experiences. They offer fantastic benefits, a unique working culture and excellent career progression with a social team and hybrid working options.
Key Responsibilities:
- Greet members and visitors in a professional and friendly manner
- Lead a small team of receptionists and studio coordinators
- First point of contact for the successful day to day management of the space
- Answer calls and queries quickly and confidently
- Assist with membership requirements including coordination of meeting rooms, the arrival of visitors and organisation of refreshments
- Ensure the reception always reflects the high practice’s standards
- Organise deliveries and couriers/taxis reservations
- Ensure the promptly sign off invoices from the accounting department
- Additional ad-hoc administrative duties as needed
Key Skills / Requirements:
- Previous experience in working on the front desk and front of house
- Genuine interest or appreciation in the architecture and design industry is preferred but not essential
- Excellent communication skills with a proactive attitude
- Process driven with the ability to quickly learn internal systems
- Time management and problem-solving abilities
- Highly organised with prioritising skills
Front of House Manager in London employer: The Crowd
Contact Detail:
The Crowd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in London
✨Tip Number 1
Get to know the company inside out! Research their projects and values so you can chat about them during your interview. This shows you're genuinely interested and ready to be part of their creative environment.
✨Tip Number 2
Practice your greeting skills! As a Front of House Manager, you'll be the first point of contact. Role-play with a friend to nail that warm and professional welcome that will impress both visitors and your future team.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed busy environments before. Whether it's coordinating meetings or handling multiple tasks, having real-life stories ready will make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Front of House Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, this role is all about creating a welcoming atmosphere!
Tailor Your CV: Make sure your CV is tailored specifically for the Front of House Manager role. Highlight any relevant experience in customer service or team leadership, and don’t forget to mention your interest in architecture and design. We love seeing how your background fits with our creative environment!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your skills and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at The Crowd
✨Know the Company Inside Out
Before your interview, take some time to research the design practice thoroughly. Understand their projects, values, and what makes them stand out in the architecture industry. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their ethos.
✨Showcase Your People Skills
As a Front of House Manager, you'll be the first point of contact for visitors. During the interview, demonstrate your excellent communication skills and proactive attitude. Share examples of how you've successfully managed front desk operations or led a team, highlighting your ability to create a warm and welcoming environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and time management skills. Prepare for scenarios like handling a busy reception or resolving a visitor's issue. Think through your past experiences and be ready to discuss how you navigated similar situations effectively.
✨Dress the Part
First impressions matter, especially in a creative environment. Dress professionally yet stylishly to reflect the design practice's culture. This shows that you understand the importance of presentation and are serious about the role. Plus, it’ll boost your confidence during the interview!
