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- Tasks: Lead IT operations, resolve technical issues, and manage a team of IT Coordinators.
- Company: Join a successful international architecture practice known for pushing creative and technological boundaries.
- Benefits: Enjoy a competitive benefits package, career development opportunities, and a collaborative work culture.
- Why this job: Perfect for tech-savvy leaders eager to embrace emerging technologies in a dynamic environment.
- Qualifications: Proven experience in IT management, strong knowledge of Microsoft 365, and excellent problem-solving skills.
- Other info: This role is full-time in the London office, with flexibility for critical issues outside normal hours.
The predicted salary is between 43200 - 72000 £ per year.
Creative Support Lead at The Crowd (Recruitment for Architecture, Engineering & Design) About The Role:A large, international, and highly successful architecture practice is seeking an IT Manager to join its London studio.In this role, you will lead a small team of IT Coordinators while working closely with senior IT leadership across the wider organisation internationally. Alongside leadership and strategy, you will take a hands-on approach, collaborating with your team to ensure all technical issues and troubleshooting are resolved promptly, securely and effectively. The ideal candidate will have proven experience heading up an IT function, be a confident problem-solver, and bring a personable, approachable style to leadership.This is an excellent opportunity for someone seeking to apply their technical expertise while embracing emerging technologies. You will also benefit from career development opportunities within a forward-thinking studio that consistently pushes creative and technological boundaries. Our client offers a competitive benefits package, a people-focused culture, and a collaborative working environment. Please note, this role is based full-time in the London office.Key Responsibilities: Lead IT operations for the London office, delivering fast, professional supportResolve hardware, software, Microsoft 365, network, and telephony issuesAlign IT priorities with business goals in collaboration with leadershipPlan and manage IT equipment procurement, onboarding, and offboarding processesMaintain compliance, user permissions, and accurate system documentationShare insights with the global IT team and drive process improvementsMonitor emerging technologies and recommend improvements to systems and processesKey Skills/Requirements: Experience as an IT Manager or senior IT support in a fast-paced setting (creative industry a plus)Strong knowledge of Microsoft 365, Entra (Azure), Windows, and network configurationOrganised, solutions-focused, and confident troubleshooting under pressureClear communicator, team player, and proactive problem-solverFlexible to support critical issues outside normal hours when required to maintain smooth operationsTo apply To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).Privacy and consent: By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge.The Crowd is an equal opportunities employer and agency.Seniority level Not ApplicableEmployment type Full-timeJob function Information Technology and ManagementIndustries Architecture and PlanningLondon Area, United Kingdom — 55 minutes agoLondon, England, United Kingdom — 2 days agoLondon, England, United Kingdom — 2 weeks agoWaltham Abbey, England, United Kingdom — 14 hours agoInformation Technology Operations Manager — London, England, United Kingdom — 4 days agoLondon, England, United Kingdom — 4 days ago
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IT Manager employer: The Crowd
Contact Detail:
The Crowd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network with professionals in the architecture and IT sectors. Attend industry events or webinars where you can meet people who work at similar companies. This can help you gain insights into the company culture and possibly get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends in IT management, especially within creative industries. Being able to discuss emerging technologies and how they can benefit the organisation will show your proactive approach and passion for the role.
✨Tip Number 3
Prepare to demonstrate your leadership style during interviews. Think of examples where you've successfully led a team through challenges, particularly in fast-paced environments. This will highlight your ability to manage both technical issues and team dynamics.
✨Tip Number 4
Research the company's projects and values thoroughly. Understanding their focus on creativity and technology will allow you to tailor your discussions and show how your experience aligns with their goals.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an IT Manager or in senior IT support roles. Emphasise your knowledge of Microsoft 365, Azure, and network configuration, as these are key requirements for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership style and problem-solving skills. Mention specific examples of how you've successfully led IT operations or resolved technical issues in previous roles.
Highlight Team Collaboration: In your application, emphasise your ability to work collaboratively with teams. Discuss any experiences where you aligned IT priorities with business goals or shared insights with global teams to drive improvements.
Showcase Your Flexibility: Mention your willingness to support critical issues outside normal hours. This demonstrates your commitment to maintaining smooth operations and your proactive approach to problem-solving.
How to prepare for a job interview at The Crowd
✨Showcase Your Leadership Skills
As an IT Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to motivate and support your team while resolving technical issues.
✨Demonstrate Technical Expertise
Make sure you brush up on your knowledge of Microsoft 365, Azure, and network configurations. Be ready to answer technical questions and possibly solve problems on the spot. This will show that you have the hands-on experience needed for the role.
✨Align IT with Business Goals
Understand the importance of aligning IT operations with business objectives. Be prepared to discuss how you've previously collaborated with leadership to ensure IT priorities support overall business goals. This shows your strategic thinking and understanding of the bigger picture.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios where you need to troubleshoot issues under pressure. Practice articulating your thought process and problem-solving strategies clearly. This will demonstrate your confidence and ability to handle critical situations effectively.
