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- Tasks: Drive sales and manage customer accounts in a luxury interiors brand.
- Company: Join a renowned international luxury interiors brand with a collaborative culture.
- Benefits: Enjoy hybrid working options, a supportive team, and a creative environment.
- Other info: Opportunity to build long-term client relationships and grow within the industry.
- Why this job: Be part of a passionate team that values design and craftsmanship.
- Qualifications: 2+ years in sales/customer service, preferably in luxury textiles or interiors.
The predicted salary is between 35000 - 45000 £ per year.
Our client, a highly sought-after international luxury interiors brand, is looking for a service driven Sales / Account Manager to join their collaborative and successful team. Renowned for their beautifully crafted textile collections and strong relationships within the architecture and interior design community, the brand continues to grow its presence across the high-end interiors market through design-led product, exceptional service, and meaningful industry connections.
Within this role, you will be focused on driving sales while managing new and existing customer accounts, assisting with enquiries and processing orders. You will also be responsible for building successful relationships and seeking new business opportunities, working alongside an ambitious sales team.
The ideal candidate will have a genuine passion for high-quality, sustainable textiles and a strong appreciation for design and craftsmanship. You will enjoy building long-term client relationships, delivering exceptional customer service, and working within a fast-paced, collaborative environment.
The company offers an autonomous and forward-thinking culture, a friendly and supportive studio environment, hybrid working options and more.
- Acting as the main point of contact for client and partner queries, ensuring a seamless service experience
- Managing key client accounts and support with product specification and purchasing across the studio’s collections
- Maintaining strong relationships with external partners, ensuring showroom displays and sampling are consistently presented to a high standard
- Providing expert product knowledge and guidance to clients, delivering a highly personalised customer experience
- Communicating new product launches, collections and relevant updates to clients and partners
- Attend stakeholder meetings to review pipelines and strengthen brand understanding
- Collaborating cross-functionally with internal departments to support communication and commercial objectives
- Monitoring partner performance and preparing regular reports on growth, opportunities and key business updates
2+ years sales/customer service experience, in the luxury textile/interiors space
Knowledge of the UK and European or US interior design market
Keen attention to detail and an eye for design, with a passion for interior design and fabrics
A creative mind that can recommend, suggest, and help customers
Excellent customer service skills
Passionate about building customer relationships
Service Sales Account Manager in City of London employer: The Crowd
Contact Detail:
The Crowd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Sales Account Manager in City of London
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, or even local meet-ups related to luxury interiors. It's all about making those connections and showing your passion for the field.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your previous sales successes and client relationships. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like the one in this role, and express your interest in working with them. You never know what opportunities might arise!
✨Tip Number 4
Utilise our website to apply! We make it easy for you to submit your application and showcase your skills. Plus, it’s a great way to stay updated on new roles that fit your profile.
We think you need these skills to ace Service Sales Account Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your passion for high-quality textiles and design. Highlight any relevant experience in sales or customer service, especially within the luxury interiors space, to show us you’re the right fit for this role.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you’ve built strong client relationships or delivered exceptional service. We want to see how you can bring that same energy to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your genuine passion for interior design and textiles, and explain why you’re excited about this opportunity with us. Make it personal and engaging to grab our attention.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at The Crowd
✨Know Your Textiles
Make sure you brush up on your knowledge of high-quality, sustainable textiles. Familiarise yourself with the brand's collections and be ready to discuss how they align with current trends in interior design. This will show your genuine passion for the industry and help you connect with the interviewers.
✨Build Rapport
Since this role is all about building long-term client relationships, practice your interpersonal skills. Think of ways to engage with the interviewers, perhaps by sharing your own experiences in customer service or sales. A friendly, approachable attitude can go a long way!
✨Showcase Your Creativity
Prepare to demonstrate your creative thinking during the interview. Bring examples of how you've recommended products or solutions in past roles. This could be through a portfolio or simply discussing specific instances where your creativity made a difference.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Inquire about their approach to maintaining showroom displays or how they measure partner performance. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.