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- Tasks: Drive sales and manage customer accounts in a luxury interiors brand.
- Company: Join a renowned international luxury interiors brand with a collaborative culture.
- Benefits: Enjoy hybrid working options, a supportive team, and a forward-thinking environment.
- Other info: Opportunity to build long-term client relationships and develop new business.
- Why this job: Be part of a creative team that values design and craftsmanship in high-quality textiles.
- Qualifications: 2+ years in sales/customer service, preferably in luxury textiles or interiors.
The predicted salary is between 35000 - 45000 £ per year.
Our client, a highly sought-after international luxury interiors brand, is looking for a service driven Sales / Account Manager to join their collaborative and successful team. Renowned for their beautifully crafted textile collections and strong relationships within the architecture and interior design community, the brand continues to grow its presence across the high-end interiors market through design-led product, exceptional service, and meaningful industry connections.
Within this role, you will be focused on driving sales while managing new and existing customer accounts, assisting with enquiries and processing orders. You will also be responsible for building successful relationships and seeking new business opportunities, working alongside an ambitious sales team.
The ideal candidate will have a genuine passion for high-quality, sustainable textiles and a strong appreciation for design and craftsmanship. You will enjoy building long-term client relationships, delivering exceptional customer service, and working within a fast-paced, collaborative environment.
The company offers an autonomous and forward-thinking culture, a friendly and supportive studio environment, hybrid working options and more.
Key Responsibilities:- Acting as the main point of contact for client and partner queries, ensuring a seamless service experience
- Managing key client accounts and support with product specification and purchasing across the studio’s collections
- Maintaining strong relationships with external partners, ensuring showroom displays and sampling are consistently presented to a high standard
- Providing expert product knowledge and guidance to clients, delivering a highly personalised customer experience
- Communicating new product launches, collections and relevant updates to clients and partners
- Attend stakeholder meetings to review pipelines and strengthen brand understanding
- Identifying and developing new business opportunities and potential client relationships
- Collaborating cross-functionally with internal departments to support communication and commercial objectives
- Monitoring partner performance and preparing regular reports on growth, opportunities and key business updates
- 2+ years sales/customer service experience, in the luxury textile/interiors space
- Knowledge of the UK and European or US interior design market
- Keen attention to detail and an eye for design, with a passion for interior design and fabrics
- A creative mind that can recommend, suggest, and help customers
- Excellent customer service skills
- Highly organized and able to meet deadlines by prioritizing and completing tasks to ensure excellent results
- Passionate about building customer relationships
- Team orientated whilst also able to work proactively and autonomously
Sales / Account Manager (Luxury Interiors) in City of London employer: The Crowd
Contact Detail:
The Crowd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales / Account Manager (Luxury Interiors) in City of London
✨Network Like a Pro
Get out there and connect with people in the luxury interiors scene! Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential clients or partners. Building those relationships can open doors that a CV just can’t.
✨Show Off Your Passion
When you get the chance to chat with someone from the company, let your love for high-quality textiles and design shine through. Share your thoughts on their collections and how you see yourself contributing to their success. Genuine enthusiasm can really set you apart!
✨Prepare for the Interview
Do your homework on the brand and its products before the interview. Be ready to discuss how your experience aligns with their needs, especially in managing client accounts and delivering exceptional service. The more you know, the more confident you'll feel!
✨Follow Up with Flair
After your interview, send a personalised thank-you note. Mention something specific from your conversation to remind them of your connection. It shows you’re thoughtful and keen, which is exactly what they want in a Sales / Account Manager!
We think you need these skills to ace Sales / Account Manager (Luxury Interiors) in City of London
Some tips for your application 🫡
Show Your Passion for Design: When writing your application, let your love for high-quality textiles and interior design shine through. Share any relevant experiences or projects that highlight your appreciation for craftsmanship and design aesthetics.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that align with the Sales / Account Manager position. Highlight your customer service experience in the luxury sector and any specific achievements that demonstrate your ability to build relationships and drive sales.
Be Personable and Professional: In your cover letter, adopt a friendly yet professional tone. We want to see your personality! Talk about why you’re excited about this role and how you can contribute to our collaborative team culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it gives you a chance to review our Privacy Policy before submitting your details.
How to prepare for a job interview at The Crowd
✨Know Your Textiles
Make sure you brush up on your knowledge of luxury textiles and interior design. Familiarise yourself with the brand's collections and be ready to discuss how their products stand out in the market. This will show your genuine passion and help you connect with the interviewers.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your customer service experience and any specific instances where you went above and beyond to meet a client's needs. This is crucial for a role focused on account management.
✨Demonstrate Your Organisational Skills
Since the role requires managing multiple accounts and tasks, be ready to discuss how you stay organised and prioritise your workload. Share tools or methods you use to keep track of client interactions and deadlines, as this will reflect your ability to thrive in a fast-paced environment.
✨Be Ready to Collaborate
The job involves working closely with a team and other departments, so prepare to talk about your collaborative experiences. Think of examples where you worked cross-functionally to achieve a goal, as this will demonstrate your team-oriented mindset and adaptability.