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- Tasks: Provide top-notch IT support and help enhance our tech systems.
- Company: Join a creative architecture studio with a supportive culture.
- Benefits: Enjoy flexible working, profit share, healthcare, and more!
- Why this job: Be part of a collaborative team and make a real impact.
- Qualifications: Experience in IT support and great communication skills required.
- Other info: Perfect for those looking to grow in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A design-led, mid-sized architecture and interiors studio known for thoughtful, high-quality work and a genuine supportive culture are seeking a part-time IT Coordinator to join their London office. This is a permanent role, offered on a three-day week basis.
You will play a key role in delivering exceptional technical support to all employees, ensuring the prompt and efficient resolution of all IT-related matters. Your contributions will be instrumental in steering, developing and enhancing the client’s IT goals alongside the IT Manager.
Alongside joining a collaborative and social team, many of whom have been with the business for years, the studio also offers a great package of benefits, including flexible/hybrid working, enhanced pension contributions, profit share (EOT), healthcare, season ticket loan, and more!
Key Responsibilities:- Deliver 1st and 2nd Line technical support for desktops and maintenance
- Set up and maintain workstations and laptops
- Collaborate with IT Manager on system reviews and software management
- Manage and support MacOS device issues
- Guide staff on software usage and resolve day-to-day technical challenges
- Troubleshooting Office 365 issues (Outlook, Teams, Exchange etc.)
- Monitor and maintain server and folder structures, data storage, and backups
- Previous experience in an IT support role, ideally within a creative studio
- Strong communication skills, with good people skills
- Confident translating technical information for non-technical audiences
- Skilled in diagnosing and fixing technical problems efficiently, both independently and collaboratively
- Experience working with MacOS devices
- Experience with VOIP, AI, Dropbox and NAS advantageous but not essential
IT Coordinator in City of London employer: The Crowd
Contact Detail:
The Crowd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Coordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the studio. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your previous work, bring them along to the interview. It’s a great way to demonstrate your technical prowess and how you can contribute to the team.
✨Tip Number 3
Prepare for the unexpected! Brush up on common IT issues and solutions, especially those related to MacOS and Office 365. Being able to troubleshoot on the spot will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace IT Coordinator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Coordinator role. Highlight your previous IT support experience, especially in creative environments, and don’t forget to mention your MacOS expertise!
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and passion for IT support. Explain why you’re excited about joining our collaborative team and how you can contribute to enhancing our IT goals.
Show Off Your Communication Skills: Since this role involves translating technical jargon for non-techies, make sure your application demonstrates your strong communication skills. Use clear and concise language to show us you can bridge the gap between tech and creativity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our studio culture!
How to prepare for a job interview at The Crowd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around MacOS and Office 365. Be ready to discuss how you've tackled IT issues in the past and how you can apply that experience to support the team effectively.
✨Show Off Your People Skills
Since this role involves a lot of communication with non-technical staff, practice explaining complex tech concepts in simple terms. Think of examples where you've successfully helped someone understand a technical issue.
✨Research the Company Culture
Get to know the studio's design-led approach and supportive culture. Mention how you align with their values during the interview, and be prepared to discuss how you can contribute to their collaborative environment.
✨Prepare Questions for Them
Have a few thoughtful questions ready about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if it's the right fit for you too!