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For Companies At a Glance
- Tasks: Assist the General Manager in daily operations and ensure exceptional guest experiences.
- Company: Join a vibrant pub known for its welcoming atmosphere and community spirit.
- Benefits: Enjoy flexible hours, team discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values leadership and customer satisfaction.
- Qualifications: No prior experience required; just bring your passion for hospitality and teamwork.
- Other info: Ideal for students looking for part-time work with a fun and engaging environment.
The predicted salary is between 24000 - 36000 £ per year.
Job Purpose
To support the General Manager in overseeing the day-to-day operations of the pub, dining, and accommodation areas, ensuring exceptional guest experiences, team leadership, and smooth operational delivery across all facets of the business.
Key Responsibilities
- Support the GM in running daily front-of-house and back-of-house operations.
- Ensure the smooth coordination between the bar and kitchen teams.
Contact Detail:
The Cross Keys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager 20 - 40 hours per week
✨Tip Number 1
Familiarise yourself with our pub's unique offerings and atmosphere. Understanding what makes us special will help you demonstrate your passion for the role during any conversations.
✨Tip Number 2
Network with current employees or past staff members if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you handle team dynamics. As an Assistant Manager, showcasing your ability to lead and motivate a team will be crucial in your discussions.
✨Tip Number 4
Be ready to share examples of how you've improved guest experiences in previous roles. Highlighting specific instances where you've made a positive impact will set you apart from other candidates.
We think you need these skills to ace Assistant Manager 20 - 40 hours per week
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and expectations for the Assistant Manager position. Tailor your application to highlight relevant experience in operations, guest services, and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality management. Use bullet points to detail your achievements and responsibilities that align with the job requirements.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how your skills and experiences make you a great fit for supporting the General Manager and enhancing guest experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Cross Keys
✨Know the Business Inside Out
Before your interview, make sure to research the pub and its operations thoroughly. Understand their menu, accommodation offerings, and any recent news or events. This will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive work environment.
✨Focus on Guest Experience
Exceptional guest experiences are key in this role. Be ready to discuss how you would handle difficult situations with customers and share any relevant experiences where you went above and beyond to ensure customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the pub's culture, team dynamics, and expectations for the Assistant Manager role. This not only shows your interest but also helps you determine if the job is the right fit for you.
