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- Tasks: Engage with customers, solve problems, and identify sales opportunities in a supportive team environment.
- Company: Join Reconomy Connect, the UK's leading waste management specialists, committed to sustainability and community impact.
- Benefits: Enjoy perks like a volunteering day, discounts, life assurance, and a casual dress code.
- Why this job: Be part of a fun, collaborative team that values your input and celebrates achievements together.
- Qualifications: No specific experience required; just bring good communication skills and a passion for customer service.
- Other info: Work full-time in Bristol with modern office amenities and friendly office dogs!
The predicted salary is between 28800 - 43200 £ per year.
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Vacancy Type
Permanent/Full Time
Location
Bristol
Salary
Competitive
Company Profile
The UK\’s leading waste management specialists.
Reconomy Connect brings together several of Reconomy\’s market-leading brands and specialist services in the UK waste and resource management space. It brings together over 700 colleagues and serves more than 13,000 customers, creating a powerful proposition that leverages our scale, cutting-edge technology, data-driven insights and expertise to help customers make the best possible use of their materials and drive toward zero waste.
Our core values drive everything we do. We believe in fostering a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about making a positive impact, we\’d love to have you on our team.
Job Summary
You will join a close-knit team providing waste and recycling solutions to businesses across the UK. Developing relationships with our customers to provide an excellent service you will be their point of contact for all enquiries, mainly via email but some calls will be expected, using problem solving skills to resolve issues and organisation to ensure services run smoothly. As you develop your understanding of your customers\’ needs you will be able to identify new sales opportunities with them, we will help you to learn the industry and our products and services, while a good numeracy ability will underpin this.
You\’ll need to enjoy working as part of a team both with your immediate team as well as working with colleagues across the business such as assisting Account Managers with mobilising new contracts. A good ability with IT to ensure efficient use of the computer systems used to manage customer interactions and good communication both written and verbally.
We really are one big team, both to get the job done through the day but we also enjoy spending time together away from the office, whether joining in with a team activity, fund raising or celebrating a team achievement there will be opportunities to get involved.
Why work for us?
- 1 volunteering day per year, to enable you to support local community projects.
- MyPerks – a benefits platform that offers a variety of discounts, cash back options, cycle to work scheme, mortgage advice and wellbeing support.
- Corporate discounts on selected local gyms.
- Auto enrolment pension.
- Life assurance.
- Enhanced Maternity leave.
- Company social events.
- Employee referral programme.
- Have your birthday off (once you have 1 years\’ service).
- Long service awards.
- Reward & recognition schemes.
- Modern office space, with a dartboard and table tennis – fancy a challenge?
- Casual dress code.
- Office dogs – simple way of putting a smile on your face!
Additional Information
- Monday-Friday. Shift patterns 8am-4pm and 9am-5pm, 1 hour for lunch.
- Based full time at our Bristol office (BS3 1TF)
- Customer Service Representative is a job title used for advertising purposes only, the internal job title is Customer Account Executive.
Please note: The closing date for applications is indicative and may be brought forward due to the high volume of applications we are currently receiving. We encourage you to apply as soon as possible to avoid disappointment.
Vacancy Type
Internal and External
Entity
Reconomy Connect – Bristol
LNKD1_UKTJ
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Marketing Services
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Customer Account Executive employer: The Crosby & Frey Team of Keller Williams Eugene & Springfield
Contact Detail:
The Crosby & Frey Team of Keller Williams Eugene & Springfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Executive
✨Tip Number 1
Familiarise yourself with the waste management industry and the specific services offered by Reconomy Connect. Understanding their core values and how they operate will help you align your answers during any interviews.
✨Tip Number 2
Network with current employees or professionals in the waste management sector. Engaging with them on platforms like LinkedIn can provide you with insider knowledge and potentially a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview process. Think of examples from your past experiences where you successfully resolved customer issues, as this role heavily relies on effective communication and organisation.
✨Tip Number 4
Show your enthusiasm for teamwork and community involvement. Since the company values a supportive environment and social activities, expressing your willingness to participate in team events and community projects can make you a more attractive candidate.
We think you need these skills to ace Customer Account Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Account Executive position. Understand the key responsibilities and required skills, such as problem-solving, communication, and IT proficiency.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your customer service experience and any previous roles where you developed relationships with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your alignment with the company's values. Mention specific examples of how you've successfully resolved customer issues or identified sales opportunities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at The Crosby & Frey Team of Keller Williams Eugene & Springfield
✨Understand the Company Values
Before your interview, take some time to research Reconomy Connect and their core values. They emphasise a supportive environment, exceptional customer service, and sustainability. Showing that you align with these values can make a strong impression.
✨Demonstrate Problem-Solving Skills
As a Customer Account Executive, you'll need to resolve issues efficiently. Prepare examples from your past experiences where you've successfully solved problems or improved processes. This will showcase your ability to handle customer enquiries effectively.
✨Highlight Teamwork Experience
This role requires collaboration with various teams. Be ready to discuss your experience working in teams, how you contribute to group dynamics, and any specific instances where teamwork led to successful outcomes.
✨Showcase Your IT Proficiency
Since the role involves using computer systems for managing customer interactions, be prepared to talk about your IT skills. Mention any relevant software or tools you are familiar with, and express your willingness to learn new systems quickly.
