At a Glance
- Tasks: Lead a vibrant pub team, ensuring excellent guest experiences and smooth operations.
- Company: Join the Little & Large Pub Company, known for its warm hospitality and community spirit.
- Benefits: Enjoy a competitive salary, pension, training opportunities, and career progression.
- Other info: Flexible hours with opportunities to grow within a dynamic pub environment.
- Why this job: Be part of a supportive team and make a real impact in a beloved local pub.
- Qualifications: Experience in hospitality management and a passion for delivering exceptional service.
The predicted salary is between 30000 - 35000 £ per year.
The Cricketers on the Green is looking for an experienced, energetic and guest-focused Assistant General Manager to join our management team. Set in a beautiful village location, The Cricketers on the Green is a busy, food-led pub known for warm hospitality, quality food and drink, events and a strong connection with the local community. This is an exciting opportunity for an ambitious hospitality manager who enjoys leading from the front, supporting a team and helping to drive all areas of the business.
The Role
As Assistant General Manager, you will work closely with the General Manager to oversee the day-to-day running of the pub. You will take responsibility for delivering excellent guest experiences, maintaining high operational standards and ensuring the team is motivated, informed and prepared for every service. This is a hands-on role that will involve leading busy services, supporting team development, managing events and helping to improve sales, standards and profitability.
Key Responsibilities
- Support the General Manager with the daily operation of the business.
- Lead shifts and ensure every service runs smoothly and professionally.
- Deliver warm, attentive and memorable guest experiences.
- Train, coach and motivate the front-of-house team.
- Conduct daily team briefings and ensure clear communication across departments.
- Maintain excellent standards of cleanliness, presentation and organisation.
- Handle guest feedback and resolve issues confidently and professionally.
- Support rota planning, labour control and team scheduling.
- Monitor sales, promotions, average spend and other key performance indicators.
- Assist with stock control, ordering, cash handling and daily financial procedures.
- Support private events, weddings, parties and seasonal activations.
- Ensure licensing, health and safety and company procedures are followed.
- Work closely with the kitchen team to deliver efficient and consistent service.
- Deputise for the General Manager when required.
- Help create a positive, accountable and supportive working environment.
About You
You will already have experience as an Assistant General Manager, Deputy Manager, Senior Duty Manager or Restaurant Manager within a quality pub, restaurant, hotel or similar hospitality business. You will be:
- A confident and visible leader who enjoys working alongside the team.
- Passionate about hospitality and delivering excellent guest service.
- Organised, reliable and calm under pressure.
- Commercially aware, with an understanding of sales, labour and cost control.
- Comfortable managing busy services, events and large bookings.
- Experienced in training and developing hospitality teams.
- Confident handling guest complaints and operational challenges.
- Flexible and available to work evenings, weekends and bank holidays.
- Keen to develop your career within a growing independent pub company.
What We Offer
- Competitive salary and tronc.
- Company pension and team benefits.
- Training and development opportunities.
- The opportunity to progress within Little & Large Pub Company.
- A supportive and ambitious senior management team.
- The chance to play an important role in the continued success of a well-established village pub.
At Little & Large Pub Company, we believe that it’s the little things that make the large difference. We are looking for an Assistant General Manager who shares that belief and takes pride in creating exceptional experiences for every guest.
Assistant Manager in Woking employer: The Cricketers on the Green
At The Cricketers on the Green, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and community connection. Located in a picturesque village, our pub not only provides competitive salaries and benefits but also fosters employee growth through training and development opportunities, making it an ideal place for those passionate about hospitality to thrive and advance their careers.
Contact Details:
The Cricketers on the Green Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Woking
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Cricketers on the Green. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Cricketers on the Green
Don't be shy about reaching out to The Cricketers on the Green directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Woking
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Cricketers on the Green and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Cricketers on the Green
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
