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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its vibrant hospitality culture.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Why this job: Be part of a growing team with endless opportunities for personal and professional development.
- Qualifications: Great interpersonal skills and a passion for delivering excellent service.
- Other info: Join a community that values warmth, genuine connections, and career progression.
The predicted salary is between 11 - 13 £ per hour.
What we offer:
- Pay is based on National Living Wage
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027 including over 500 bedrooms there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine and full of life.
*The hourly rate includes the National Living Wage and TRONC calculated from the expected 6 months average. Please note we cannot take applications from overseas or that require sponsorship.
ServerWaiterWaitress employer: The Cricketers, Cobham
Contact Detail:
The Cricketers, Cobham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServerWaiterWaitress
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since you're applying for a role where making guests feel special is key, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent Heartwood Collection well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace ServerWaiterWaitress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you love making guests feel special.
Tailor Your Application: Make sure to tailor your application to the Server/Waiter/Waitress role. Highlight your interpersonal skills and any relevant experience in the hospitality industry. We’re looking for those who are flexible and reliable!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Heartwood Collection.
How to prepare for a job interview at The Cricketers, Cobham
✨Know the Company
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, recent awards, and what makes them a great place to work. This will not only show your interest but also help you tailor your answers to align with their culture.
✨Showcase Your People Skills
As a Server, your interpersonal skills are key. Prepare examples of how you've made guests feel special in previous roles. Think about times when you went above and beyond for customers, as this will demonstrate your passion for excellent service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling difficult customers or busy shifts. Practice your responses to these scenarios, focusing on how you would maintain high standards and deliver quality service under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the Stepping Stones programme or opportunities for progression within the company. This shows your enthusiasm for growth and commitment to being part of their community.
