At a Glance
- Tasks: Serve guests with a smile and create memorable dining experiences.
- Company: Join the award-winning Heartwood Collection, known for its vibrant culture.
- Benefits: Enjoy competitive pay, instant access to earnings, and fantastic discounts.
- Why this job: Be part of a growing team with real opportunities for career progression.
- Qualifications: Great interpersonal skills and a passion for excellent service.
- Other info: Join a community that values warmth, genuineness, and fun.
The predicted salary is between 11 - 14 £ per hour.
What we offer:
- Pay is based on National Living Wage TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027 including over 500 bedrooms there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine and full of life.
*The hourly rate includes the National Living Wage and TRONC calculated from the expected 6 months average. Please note we cannot take applications from overseas or that require sponsorship.
Server | EarlyPay, Great Perks & Growth Path employer: The Cricketers, Cobham
Contact Detail:
The Cricketers, Cobham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server | EarlyPay, Great Perks & Growth Path
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heartwood Collection's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since you're applying for a server role, think about scenarios where you've made guests feel special. Share these stories during your interview to highlight your interpersonal skills and passion for excellent service.
✨Tip Number 3
Be flexible and reliable! During your interview, emphasise your adaptability and commitment to delivering high standards. Employers love candidates who can handle the fast-paced environment of hospitality with ease.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Heartwood family and ready to embark on a growth path with us.
We think you need these skills to ace Server | EarlyPay, Great Perks & Growth Path
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your interpersonal skills and any relevant experience that shows you’re a people person who loves delivering excellent service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at The Cricketers, Cobham
✨Know the Company
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, recent awards, and growth plans. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your People Skills
As a server, interpersonal skills are key. Prepare examples of how you've made guests feel special in previous roles. Think about times when you went above and beyond to deliver excellent service, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Express Your Passion for Food and Service
Demonstrate your enthusiasm for high-quality food and excellent service during the interview. Share any relevant experiences or personal stories that highlight your passion, as this will help you stand out as a candidate who truly cares about the guest experience.