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- Tasks: Support families with compassion during services and maintain the crematorium grounds.
- Company: Join Dignity, a trusted name in end-of-life care with over 200 years of history.
- Benefits: Competitive salary, generous leave, pension, life assurance, and annual bonus.
- Why this job: Make a meaningful difference in families' lives during their toughest moments.
- Qualifications: Strong interpersonal skills and experience in customer-facing roles preferred.
- Other info: Full training provided and opportunities for personal growth in a supportive environment.
The predicted salary is between 26208 - 26208 £ per year.
Position: Crematorium Assistant
Location: East Riding Crematorium, Driffield.
Job Type: Full-time 40 Hours per week
Salary: £26,208 per annum
Are you compassionate, detail-oriented, and passionate about supporting families during difficult times? We are seeking a Crematorium Assistant to join our team at East Riding Crematorium. This versatile role covers all aspects of crematorium operations, from supporting chapel services to maintaining grounds and handling administrative duties.
Why This Role Matters
At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant - Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Crematorium Assistant, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed.
Key Responsibilities
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
We’re looking for someone who:
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi-skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support
- 22-25 days annual leave + bank holidays
- Company pension, life assurance, and employee assistance programme
- Annual company bonus
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care.
FCA Statement
We’re regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Crematorium Assistant: Compassionate Ground & Admin Support in Welton employer: The Crematorium and Memorial Group
Contact Detail:
The Crematorium and Memorial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Assistant: Compassionate Ground & Admin Support in Welton
✨Tip Number 1
Get to know the company! Research Dignity and understand their values. When you show that you align with their mission of compassion and professionalism, it’ll make a great impression during interviews.
✨Tip Number 2
Practice your interpersonal skills! Since this role involves supporting families during tough times, being able to communicate empathetically is key. Role-play with friends or family to get comfortable.
✨Tip Number 3
Be ready for hands-on tasks! This job isn’t just about admin; it’s also about maintaining the grounds and assisting in services. Show that you’re physically fit and willing to get stuck in!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a team that truly makes a difference.
We think you need these skills to ace Crematorium Assistant: Compassionate Ground & Admin Support in Welton
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share experiences where you've supported others, especially in tough times. This role is all about empathy, so make sure we feel that in your words.
Be Detail-Oriented: Since this job involves a lot of admin tasks, highlight your attention to detail. Mention any relevant experience with managing records or handling bookings. We want to know you can keep everything organised and running smoothly!
Tailor Your Application: Make sure to customise your application for this specific role. Use keywords from the job description, like 'multi-skilled support' and 'compassionate guidance'. This shows us you understand what we're looking for and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're proactive!
How to prepare for a job interview at The Crematorium and Memorial Group
✨Show Your Compassion
In this role, empathy is key. Be prepared to share examples of how you've supported others in difficult situations, whether in a professional or personal context. This will demonstrate your ability to connect with families during their time of need.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Crematorium Assistant. Understand the importance of maintaining grounds and handling administrative tasks. Being able to discuss these aspects confidently will show that you're serious about the position.
✨Demonstrate Your Interpersonal Skills
Since this role involves interacting with families, practice how you communicate empathetically. Think about how you would greet families and assist them with memorial enquiries. Role-playing these scenarios can help you feel more comfortable during the interview.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewer. Ask about the training process or how the team supports each other. This shows your genuine interest in the role and helps you assess if it's the right fit for you.