At a Glance
- Tasks: Support grieving families by guiding them through memorial options and installations.
- Company: Compassionate team at Fenland Crematorium dedicated to making a difference.
- Benefits: Meaningful work, full training, generous leave, and a supportive environment.
- Other info: Join a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact in families' lives during their toughest times.
- Qualifications: Empathy, strong communication skills, and experience in client support roles.
The predicted salary is between 28103 - 28103 £ per year.
Position
Memorial Consultant
Location
Fenland Crematorium
Job Type
Full-time, 38.33 Hours Per Week
Salary
£28,103.56 per annum + sales based commission
Responsibilities
- Meet with families to discuss and recommend memorial options, including plaques, headstones, and garden placements.
- Guide clients through the memorial selection, personalisation, and installation process.
- Present memorial products clearly and compassionately, ensuring clients understand their options.
- Maintain accurate records of client interactions and orders.
- Coordinate with site teams, suppliers, and administrative colleagues to ensure smooth order processing.
- Participate in site events, memorial open days, and community engagement activities.
Qualifications
- Has a natural empathy and ability to support grieving families with sensitivity.
- Possesses strong interpersonal and communication skills.
- Is a confident communicator with strong active listening skills.
- Is organised and detail-oriented, with excellent administrative abilities.
- Has experience in client support, retail, bereavement services, or similar client-facing roles.
- Is comfortable using IT systems to manage client records and documentation.
Benefits
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support
- 22-25 days annual leave + bank holidays
- Company pension, life assurance, and employee assistance programme
- Memorial Sales based Commission Scheme
- Annual company bonus
- Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work.
Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you.
And if there’s anything you need to make the process more accessible, please let us know.
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Contact Details:
The Crematorium and Memorial Group Recruitment Team
We think you need these skills to ace Memorial Consultant in Lincoln
Empathy
Interpersonal Skills
Communication Skills
Active Listening
Organisational Skills
Attention to Detail
Administrative Abilities
