Business Leader in Kingston upon Hull

Location: Haltemprice Crematorium, Kingston upon Hull

Job Type: Full-time, 38.33 hours per week

Salary: Starting from £45,766 per annum

Make a Real Impact in Your Community

We’re looking for an inspiring and commercially minded Business Leader to take ownership of one of our Crematoria, making it a true centre of excellence for care, community engagement, and commercial performance. In this unique and rewarding general management role, you will be the visible face of the site, shaping its operational success and ensuring exceptional service for families and funeral director partners. This is an AI proof role with genuine autonomy, allowing you to combine entrepreneurial flair, operational discipline, and compassionate leadership.

Why This Role Matters

At CMG, we believe that every farewell should be delivered with compassion, respect, and the highest standard of care. As a Crematorium Business Leader, you’ll ensure these values are honoured every day, by leading your team, supporting families, and embedding a culture of excellence across all cremation services and memorial offerings.

What You’ll Be Doing

• Lead Growth compassionate, resilient, and customer-first.
• Strong IT literacy and ability to use data to drive performance.
• Leading from the front with the support and benefits to succeed.

This role offers a strong blend of reward, flexibility and support to help you lead effectively across your teams and region. In return, you’ll benefit from a package designed to support you in leading from the front, staying resilient in a fast-paced environment and continuing to progress within a national organisation.

Time to recharge - 25 days’ annual leave plus bank holidays, giving you the headspace to reset and maintain balance.

Rewarding performance - Opportunity to earn up to 10% annual bonus, reflecting your impact on operational delivery and results.

Healthcare when it matters - Private medical cover for you, providing reassurance and quicker access to treatment.

Planning for your future - 4% matched pension contribution to help you build long-term financial security.

Peace of mind - Life assurance cover at 2x your salary to support your loved ones.

Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers.

Support when you need it - 24/7 Employee Assistance Programme, occupational health services and confidential counselling.

Progressing your career - Clear development and progression pathways within a national, multi-site organisation.

Making work easier - Free on-site parking available at most of our locations.

Why Dignity

Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. We are not simply improving an existing business; we are reshaping and building a modern, end-to-end platform that supports families through every stage of need: wills, funeral plans, funerals, probate, cremations, burials, and memorialisation. We are moving from transactional interactions to trusted, lifelong relationships, using data, technology, service design and brilliant people to create a simpler, more human experience at scale.

We are at a defining moment in our history. A strategic reset, stronger foundations, and new leadership have created real momentum and with it, the opportunity not just to transform Dignity, but to set a new standard for the whole sector. The funeral industry has historically moved slowly. We are changing that. This is a business with the scale to matter, the ambition to lead, and the courage to challenge how things have always been done. The direction is set. The platform is being built. We move with pace and intent, and we’re building a team that reflects that. People here are given real responsibility early on, work closely with colleagues across the business, and see the impact of their work.

If you want to grow quickly, be part of something genuinely meaningful, and work with people who take their craft seriously, this is a compelling place to build a career. If you want to do work that is both professionally stretching and genuinely purposeful, at a business that is moving with pace and intent, this is a compelling place to be.

Equality, Diversity and Inclusion Statement

We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.