At a Glance
- Tasks: Support crematorium operations, assist families, and maintain beautiful grounds.
- Company: CMG, dedicated to providing compassionate services during times of loss.
- Benefits: Meaningful work, full training, generous leave, pension, and annual bonus.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in families' lives while gaining valuable experience.
- Qualifications: Strong interpersonal skills, physical fitness, and customer-facing experience preferred.
The predicted salary is between 17056 - 17056 £ per year.
We are seeking a Crematorium Assistant to join our team. This versatile role covers all aspects of crematorium operations, from supporting chapel services to maintaining grounds and handling administrative duties.
Why This Role Matters
At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant – Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Crematorium Assistant, you will provide multi‑skilled support across the crematorium, ensuring that services are conducted professionally, the grounds are well‑presented, and administrative tasks are efficiently managed.
Key Responsibilities
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well‑presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer‑facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi‑skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support.
- 22‑25 days annual leave plus bank holidays.
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Crematorium Assistant in Hawkinge employer: The Crematorium and Memorial Group
At CMG, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment at our Hawkinge Crematorium. Our team members enjoy meaningful roles that make a real difference in the lives of families during their most challenging times, alongside comprehensive training, generous annual leave, and a commitment to equality and diversity. With opportunities for personal growth and a strong emphasis on employee well-being, CMG is dedicated to fostering a workplace where everyone can thrive.
Contact Details:
The Crematorium and Memorial Group Recruitment Team
