Position: Crematorium Assistant
Location: Glynn Valley Crematorium, Bodmin
Job Type: Part‑time, 20 hours per week
Salary: £13,644.80 per annum
Why This Role Matters
At CMG we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant – Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Crematorium Assistant, you will provide multi‑skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well‑presented, and administrative tasks are efficiently managed.
Key Responsibilities
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well‑presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer‑facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi‑skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support.
- 22-25 days annual leave plus bank holidays.
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
FCA Statement
We’re regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. If there’s anything you need to make the process more accessible, please let us know.
Crematorium Assistant (Level 1) in Bodmin employer: The Crematorium and Memorial Group
The Crematorium and Memorial Group is an excellent employer, offering a supportive work culture that values respect and dedication to creating a serene environment for visitors. With generous benefits such as 22-25 days of annual leave, pension contributions, life assurance, and an annual bonus, employees are encouraged to grow and thrive in their roles while contributing to the community in Chichester.
Contact Details:
The Crematorium and Memorial Group Recruitment Team
