At a Glance
- Tasks: Assist customers, maintain a clean shop floor, and support local artisans.
- Company: The Crafters Emporium, a vibrant hub for local makers in Oxfordshire.
- Benefits: Flexible hours, competitive pay, employee discounts, and a supportive work environment.
- Other info: Perfect for students seeking part-time work with flexible shifts.
- Why this job: Join a passionate team and help create an amazing shopping experience for customers.
- Qualifications: Retail or customer service experience preferred but not essential; enthusiasm is key!
What we are looking for? Ideally we would like someone that can assist in covering the lunch period, the shifts are flexible (and short) over 4/5 days in the week (weekends are not essential). The average hours will be 3-4 a day (12-3/1-4 - this is flexible).
As a Retail Sales Assistant you will play a crucial part in supporting our team, managers and crafters in making the ideal shopping experience. You will be responsible for assisting customers and maintaining a pleasant and clean shop floor. We would like to find someone that is passionate about supporting small businesses.
About us: The Crafters Emporium was set up by mother and daughter starting in Didcot before expanding to 4 shops in Oxfordshire. Our Oxford store first opened in 2021 and recently moved to Cornmarket last year, where we support 90 local makers/artisans in and around Oxfordshire. The shop is now managed by two managers who assist in ensuring the shop is running efficiently at all times.
Responsibilities:
- Greet customers warmly and assist them in locating products.
- Provide knowledgeable information about products and services to enhance customer satisfaction.
- Engage in upselling techniques to promote additional products and increase sales.
- Maintain an organised and visually appealing sales floor through effective merchandising.
- Process transactions accurately using the cash register.
- Collaborate with team members to achieve store goals and maintain a positive work atmosphere.
- Keep track of inventory levels and assist in restocking shelves as needed.
Skills:
- Experience or knowledge in merchandising to create appealing product displays.
- Previous retail experience or customer service experience is preferred but not essential.
- Able to manage in a busy workplace.
Pay: You are paid in monthly intervals at the end of each month for work undertaken in the month. Pay for anyone over 20: £12.25 (during probation) increasing to £12.60 (after probation). Pay for anyone aged 18-19: £11 an hour but negotiable. Anyone aged 16-17: £10 an hour but negotiable.
Job Types: Part-time, Zero hours contract. Pay: £12.21-£12.50 per hour. Expected hours: 12 – 15 per week.
Benefits: Company pension, Employee discount, Flexitime, Health & wellbeing programme, Store discount.
Application question(s): How many years of retail experience do you have?
Work Location: In person.
Retail Sales Assistant employer: The Crafters Emporium
The Crafters Emporium is an exceptional employer that values passion for supporting small businesses and fostering a collaborative work environment. With flexible shifts, competitive pay, and a strong focus on employee well-being, we offer a unique opportunity to be part of a vibrant team dedicated to enhancing the shopping experience for our community. Join us in our Oxford store, where you can grow alongside local artisans and contribute to a meaningful cause.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on The Crafters Emporium. Understand their mission and values, and think about how your passion for supporting small businesses aligns with theirs.
✨Tip Number 2
Practice your customer service skills! Since you'll be assisting customers, think of scenarios where you can showcase your ability to engage and help them. Maybe role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to talk about your flexibility! With shifts being short and flexible, highlight your availability during the interview. Let them know you're keen to cover those lunch periods and can adapt to their needs.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you’re serious about joining our team at The Crafters Emporium!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for supporting small businesses shine through. We love seeing candidates who genuinely care about what we do at The Crafters Emporium!
Tailor Your Experience:Make sure to highlight any relevant retail or customer service experience you have. Even if it’s not extensive, we want to see how your skills can contribute to creating a fantastic shopping experience for our customers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Crafters Emporium
✨Know the Company
Before your interview, take some time to research The Crafters Emporium. Understand their mission of supporting local makers and artisans. This will not only show your genuine interest but also help you connect your passion for small businesses with their values.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, customer interaction is key. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your ability to enhance customer satisfaction, which is crucial for the role.
✨Practice Upselling Techniques
Since upselling is part of the job, think of ways you can promote additional products. During the interview, you might be asked how you would encourage customers to consider more items. Have a few strategies ready to showcase your sales skills.
✨Be Ready for Teamwork Questions
Collaboration is important in this role. Prepare to discuss how you've worked with others in a busy environment. Highlight any experiences where you contributed to team goals or maintained a positive atmosphere, as this aligns with what they’re looking for.
