At a Glance
- Tasks: Assist guests and members, manage bookings, and maintain leisure facilities.
- Company: Join The Coylumbridge Hotel, a family-friendly resort in beautiful Aviemore.
- Benefits: Enjoy staff accommodation, discounts, free meals, and up to 28 days holiday.
- Why this job: Be part of a vibrant team in a fun environment while gaining valuable experience.
- Qualifications: Previous experience in a similar role and valid lifeguard training required.
- Other info: Flexible part-time hours with shifts including mornings, evenings, and weekends.
The predicted salary is between 13000 - 16000 £ per year.
Location: Aviemore, PH22 1QN, United Kingdom
We're seeking a Leisure Assistant to join our team at The Coylumbridge Hotel, a well-established resort offering a spa, dining, pools, and more. This family-friendly hotel is conveniently located near the A9 and close to towns like Aviemore.
We offer staff accommodation, making it an ideal workplace for those seeking work away from the large cities.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
Duties include:
- Providing excellent customer service to our members and hotel guests, sharing your knowledge of the club and being their first point of call for any queries
- Using our inhouse software, signing new members, taking bookings for classes and handling payments
- Maintaining the cleanliness and upkeep of the leisure area, including the poolside, sauna, changing rooms, and gym
- Conducting water quality testing to ensure health and safety standards are met
The ideal candidate will have previous experience working in a similar role with valid pool responder or lifeguard training. This role offers part time hours including early mornings, day and evening shifts including weekends.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Leisure Club Assistant employer: The Coylumbridge Hotel
Contact Detail:
The Coylumbridge Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Assistant
✨Tip Number 1
Familiarise yourself with the specific services and facilities offered at The Coylumbridge Hotel. Understanding the unique aspects of the leisure club will help you engage confidently with guests and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Highlight any relevant experience you have in customer service or leisure management. Be prepared to discuss how you've handled customer queries or maintained facilities in previous roles, as this will show your suitability for the position.
✨Tip Number 3
If you have lifeguard training or pool responder qualifications, make sure to mention these prominently. These certifications are crucial for the role and can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of The Coylumbridge Hotel if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Leisure Club Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in leisure or hospitality. Mention specific skills like pool responder or lifeguard training, as these are essential for the Leisure Club Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention why you want to work at The Coylumbridge Hotel and how your background aligns with their values and the role's responsibilities.
Highlight Relevant Skills: In your application, emphasise skills such as communication, teamwork, and attention to detail. These are crucial for maintaining cleanliness and ensuring health and safety standards in the leisure area.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital in the hospitality industry.
How to prepare for a job interview at The Coylumbridge Hotel
✨Show Your Customer Service Skills
As a Leisure Club Assistant, you'll be the first point of contact for guests. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle queries and resolve issues effectively.
✨Familiarise Yourself with the Facilities
Before the interview, take some time to learn about The Coylumbridge Hotel's leisure facilities. Understanding the amenities available, such as the pool and gym, will allow you to speak confidently about them during the interview.
✨Demonstrate Your Knowledge of Health and Safety
Since the role involves conducting water quality testing and ensuring health and safety standards, be ready to discuss any relevant training or experience you have. Mention your understanding of safety protocols and how you would apply them in this role.
✨Be Flexible with Availability
This position requires working various shifts, including early mornings and weekends. Make sure to express your flexibility and willingness to work different hours, as this is crucial for the role.