Banking Customer Experience Specialist - Branch in Newcastle upon Tyne

Banking Customer Experience Specialist - Branch in Newcastle upon Tyne

Newcastle upon Tyne Full-Time No working from home possible
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Coventry Building Society in Newcastle upon Tyne is seeking a customer-focused branch colleague to be the first point of contact for personal and business banking customers, supporting them through our digital transformation across in person, telephone and secure message channels.

Your day to day will include identifying needs, updating records in our internal systems, encouraging appointments with the Personal Banking Team, and educating customers on fraud protection while working to personal

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Banking Customer Experience Specialist - Branch in Newcastle upon Tyne employer: The Coventry Building Society

Coventry Building Society is an exceptional employer, offering a unique opportunity for a Lead QRM Model Developer to contribute to high-profile projects within a supportive and ethical work environment. With a strong focus on employee wellbeing, comprehensive benefits including a discretionary bonus scheme, and a commitment to diversity and inclusion, the society fosters a culture of growth and recognition, making it an ideal place for professionals seeking meaningful and rewarding careers in the financial services sector.

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Contact Details:

The Coventry Building Society Recruitment Team